Human Services Licensing Supervisor

Are you interested in a dynamic and rewarding career in the human services field? The Office of Developmental Programs, Bureau of Community Services is currently seeking a Human Services Licensing Supervisor for the South East Region, who will be responsible for regulation enforcement, workforce management, and providing assistance to service providers for people with intellectual disabilities. This challenging and rewarding role requires a detail-oriented individual with exceptional communication skills to oversee the enforcement of state laws and regulations for various facilities. Do not miss this opportunity to make a difference and apply now to take the first step towards a fulfilling career!

Your role will be crucial in ensuring the smooth and efficient functioning of licensure applications and the inspection of program operations. You will oversee a team of Human Services Licensing Representatives who evaluate and inspect various types of facilities, including community homes, family living homes, adult training facilities, and vocational facilities. You will be involved in making recommendations for approval, renewal, or revocation of licensure for these facilities. Your consistent application of licensing instruments will be vital in preparing for inspections and reviewing any plans for correction. In addition, you will provide guidance and technical assistance to community service providers, conduct investigations into any complaints, and oversee scheduling and inspections with providers. Your role will also involve processing violations and plans of correction, ensuring that licenses are issued in a timely manner.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch (12:00 PM - 12:30 PM).
• Telework: This is a home headquartered position which will require you to be headquartered at your home and travel to worksites to complete your work duties. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
• Travel: You will be required to travel to the South East Region which includes Bucks, Chester, Delaware, Montgomery, and Philadelphia counties.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Human Services Licensing Representative (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of professional experience gathering and analyzing information in a social service or law enforcement program and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must reside in or be willing to relocate to the Southeast Region (which includes Bucks, Chester, Delaware, Montgomery, and Philadelphia counties) by the time of hire.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.