O&M Operations Specialist

Ameresco
United States, Massachusetts, Westborough
Apr 14, 2025
Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Ameresco is looking for an O&M Operations Specialist will report to the Eastern Operations Manager and Field Supervisors, assisting in the day-to-day management of Ameresco- and customer-owned assets. This role will also have a significant responsibility for shipping, receiving, parts, and inventory management at the Westborough location. Responsibilities: Utilize Ameresco's CMMS platform to efficiently support Eastern Division operational goals. Review, update, and organize dispatches to ensure seamless transitions throughout the work order process. Source competitive vendor quotes to support project completion and cost efficiency. Track and follow up on Return Merchandise Authorizations (RMAs) to ensure timely warranty processing and resolution. Vendor Management & RMAs Coordinate with vendors and field technicians to set up, track, and manage all RMAs. Set up new vendors in Ameresco's application platforms. Oversee Ameresco's vehicle assets and third-party fleet provider (Wheels). Coordinate vehicle purchasing, maintenance, and registration. Ensure compliance with US DOT requirements and insurance policies. Manage both Ameresco-owned and customer-owned inventory. Oversee daily warehouse activities, shipping, and receiving. Maintain consumable inventory for field technicians. Coordinate ordering of tools and consumables as needed. Deliver parts and materials to technicians as needed. Provide on-site assistance to field technicians as an extra set of hands. Manage recycler coordination for proper disposal of materials. Perform other duties as required by the Operations Manager and Field Supervisors. Minimum Qualifications: High School Diploma Minimum of 3+ years' experience with electrical or solar background Current and Valid Driver's License Additional Qualifications: Experience working within an AMSS application. Minimum of two years of experience in warehouse and asset management. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.). Experience with low-level financials (purchase orders, credit card management). Detail-oriented with strong customer service skills. Effective communication and leadership abilities. Valid driver's license in good standing, issued by the state of residence. #LI-AG1 Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans. All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO Ameresco is an Equal Opportunity Employer.