Engagement Manager - IT Strategy Consulting

About Gartner

Gartner's Consulting business is an extension of Gartner's industry-leading Research. We partner directly with CIOs and business leaders across industry and government, helping organizations make smarter and faster decisions to achieve their mission-critical priorities. We are a diverse team of strategy thought leaders, specializing in technology innovation and transformation. The strategic consulting engagements we deliver are unbiased and independent, helping challenge conventional thinking and accomplish ground-breaking results for our clients across all areas of their business.

Gartner Consulting has grown rapidly but still only serves a small percentage of Gartner clients, the potential to grow this further is huge. Our Consulting team is made up of strategists, innovators, consultants, digital experts, former practitioners, and technologists, delivering 2,100+ technology-driven strategic consulting engagements annually.

Gartner is investing in the growth of its Consulting business, and we have highly ambitious growth plans in place for the next 5 years. We are a growing consulting firm, with all the benefits and potential future career opportunities that it brings. Our business continues to grow at record levels this year and are looking for talented individuals to join our team across all our industry verticals.

Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A. - Visit gartner.com to discover more.

What makes Gartner Consulting a GREAT fit for you?

A career at Gartner Consulting will be unlike any other you have experienced. Not only are we passionate about technology and its applications, but we are also committed to attracting the most creative, talented and driven people to take our world-renowned Gartner Consulting to a whole new level. When you join Gartner, you will be a part of some of the most innovative business and technology efforts in the marketplace today. We are technology thought leaders for the 21st century. You can expect to connect technology innovations to strategic requirements of an organization and to the commercial needs of a business, all within the context of a changing digital economy. Consulting associates enjoy a collaborative work environment, exceptional training and career development opportunities. If you thrive on solving complex business challenges with technology, Gartner Consulting is the place for you.

About this role:

Our Consulting Directors lead specialist teams of strategy consultants and advise clients at the highest strategic levels by enhancing new and existing IP, tools, and methodologies and inspiring team ownership and commitment to excellence. You will manage teams as an engagement manager, responsible for leading the team to completion, ensuring deliverables are turned in on time. You will also help to create the scope and design of the overall project. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. Our teams advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes.

What you'll do:

As an Engagement Manager you'd be responsible for:

• Leading mid-sized, cross-functional projects, driving budgeting, scoping, and strategic roadmap development to achieve timely and effective project outcomes.

• Leading high-quality project work-products/deliverables such as slide decks/presentations, technical or business documents such as manuals or requirements and quantitative models

• Is seen by client management-level staff and engagement team as a leader, having strong influence in management-level staff interactions and proactively managing client expectations of engagement scope while demonstrating Gartner value.

• Developing engagement hypotheses based on client context, identifying problem-solving techniques to address hypotheses, synthesizing results to develop conclusions and recommendations, leveraging engagement interactions to identify issues and opportunities for consulting assistance and training others on problem solving techniques.

• Providing feedback/coaching upward as well as downwards and laterally, and proactively engaging in formal and informal feedback/ coaching

• Leverage deep knowledge of AI to identify opportunities for its application in client projects, enhancing the effectiveness and efficiency of proposed solutions.

• Leading client interviews & client workshops. Owning the quality of engagement work products / deliverables.

• Meeting utilization and sales targets.

• Participating in hiring on new associates.

• Mentoring junior associates.

What you'll need:

• MBA or other advanced degree preferred.

• Experience in Digital Business, IT Strategy / Operating Model or similar, within the Consulting Industry.

• Experience within a well-regarded management consultancy in a project delivery and sales capacity.

• Prior experience in a problem-solving capacity such as a solution/technical architect or analyst preferred.

• Experience working with multiple IT or Technology solutions (such as Cloud or ERP or HRM, etc)

• A consistent track record of leading people and building high-performing teams that leverage technology and research to drive the mission-critical priorities of commercial or government entities.

• Proven ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal.

• An unwavering commitment to the success of your team, and willingness to provide constructive/ corrective action when needed.

• Demonstrated high intellectual curiosity and the creative development of solutions and strategies to solve client problems. Must adapt Gartner frameworks and methodologies to strike at the heart of a client's most pressing business challenges.

• Proven ability to be hands-on and to manage multiple client priorities simultaneously.

• Relentless focus on delivery excellence and client satisfaction.

• Proven ability to set a high standard of achievement on engagement teams and internal initiatives, helping instill a growth mindset in others.

• Industry or practice experience as required by the role & business.

Who you are:

• You enjoy learning and challenging yourself every day through working with colleagues from different backgrounds.

• Self-starter and a quick learner, you demonstrate no-limits mindset.

• Passionate about technology and helping clients in the time of industry disruption led by technology evolution.

• High performing team player with a passion for intercultural communication and collaboration.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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