Director - Project Management Information System

Salary range is $150k to $260k, with a midpoint of $200k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:

Under the direction from the Transformation Office Executive, the Director, PMIS (Project Management Information System) will lead and manage the transformation of the Sound Transit organization as we adopt and roll out new project management processes, enhanced by digital forms and technology. The project management information system (PMIS) will digitalize the program, project and construction lifecycle using an alignment to industry standards and current business practices. This is an ongoing initiative that will be rolled out iteratively as business value is defined. We are looking for a leader with a demonstrated track record for obtaining business results across multiple stakeholder groups. The ideal candidate will demonstrate experience and balance in both business process and technology; development and execution of a strategic PMIS vision is critical to champion the transformation of Capital Delivery.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Develop and manage an implementation plan for full PMIS deployment that meets the business needs of a diverse capital program, ranging from megaprojects to service delivery jobs.
• Oversee change management (including process re-engineering) across people, processes, and tools supporting capital delivery.
• Manage consultants/vendors and lead coordination with internal stakeholders and contributors (including a strong interface with IT).
• Concept, design, and implement a data strategy that enables robust workflow tracking, KPIs, and continuous process improvement.
• Lead and manage a internal services team performing PMIS administration and developing future system enhancements.
• Design and produce regular reporting to inform capital delivery decision-making at the project, programmatic, and portfolio levels.
• Align strategy to program activities and outputs; defining expected benefits and impacts to the business and stakeholders
• Lead, guide, and support multiple work streams through the design and implementation of targeted change strategies including identifying change impacts to people, process, policy, and structure
• Ensure stakeholder alignment; including meeting with stakeholder groups and incorporating organization change management practices into delivery
• Develop a thorough project management plan (PMP) to algin project activities, stakeholders and deliverables; which will incorporate internal and external stakeholders
• Support program delivery strategy to deliver complex processes and systems; including alignment of roles and responsibilities across project team members
• Drive effective and efficient integrated planning and delivery of people, process, data and tools capabilities to unlock value for the business
• Document and maintain Business Requirements Documents based on the needs of internal stakeholders including engineering, procurement, construction and project controls teams to ensure new tools and/or solutions meet specific needs of the collective organization.
• Build and maintain effective partnerships with key cross-functional leaders and project team
• Support Sound Transit wider initiatives to establish and maintain governance processes, ensuring compliance with master data management, enterprise policies and standards
• Represent and evangelize the benefits of the business transformation
• Collaborate with implementation partners to develop and execute value-driven project metrics and reporting, including executive leadership level presentations and reports
• Manage communication and actively engage stakeholders, including senior management on program status, deliverables, and expected benefits
• Oversee the entire development lifecycle; from process re-engineering, project metrics and KPIs, software implementation, reporting and metrics, migration and integration.
• Represent stakeholder requirements and executive guide posts in key decision-making activities; escalate or engage sponsors as needed
• Develop training content (with consultants as required) and ensure proper training and support are provided to end-users to facilitate smooth adoption of the new system. Train and mentor team members on best practices in the use of PMIS and digital tools.
• Administration: Monitor and support tools post-implementation. Work collaboratively with cross-functional teams to identify opportunities, prioritize strategic initiatives, develop project plans and implement enhancements.
• Administration: Manage system administrators, support and end user tools and continuously manage roll out of improved features and functionality.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor's Degree in Computer Science, Engineering, Information Technology, Business Administration, Information Systems, Project Management or closely related field. Eight years of experience leading analytics, reporting, or controls efforts on megaprojects or large-scale capital programs including leading successful complex digital transformation programs involving cross-functional teams, including digital product, process, project/program management, transition management, design, engineering, architecture, etc. Or an equivalent combination of education and experience. Six years leadership, budgetary, planning and workforce management.

Preferred Licenses or Certifications:

• PMP, PgMP, or similar certification

Required Knowledge and Skills:

• Advanced knowledge of the construction lifecycle on small and large projects; preferably on the owner side
• Strong analytical and quantitative skills; ability to drive data-driven decisions
• Experience with data visualization and business intelligence experience (Power BI, Tableau, Crystal), Database administration (SQL), familiarity with common construction management applications like P6, MS Project, Autodesk, Bluebeam, SAP or similar financial systems, risk software, etc.
• Experience designing, implementing, and managing Owner-centric Project Management Information Systems
• Accountability: Leads by example, demonstrating the behaviors, work ethic, focus, and determination expected from the team; Establishes clear performance metrics (KPIs), regularly shares progress against metrics, holds team members accountable for results, and addresses performance gaps to ensure continuous improvement
• Balances Stakeholders: Demonstrates understanding internal and external stakeholder requirements, expectations, and needs; Able to balance the interests of multiple stakeholders; Acts fairly despite conflicting demands of stakeholders
• Strong Decision Making: Makes sound decisions, even in the absence of complete information; Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions; Considers all relevant factors and uses appropriate decision-making criteria and principles; Recognizes when a quick 80% solution will suffice
• Collaboration: Works cooperatively with others across the organization to achieve shared objectives; Represents own interests while being fair to others and their areas; Partners with others to get work done; Credits others for their contributions and accomplishments; Gains trust and support of others
• Leads Through Ambiguity: Deals comfortable with the uncertainty of change; Leads team through change(s) and challenges with confidence, addressing resistance and fostering adaptability; Effectively handles risk; Can decide and act without the total picture; Is calm and productive, even when things are up in the air; Deals constructively with problems that do not have clear solutions or outcomes
• Results Orientation: Has a strong bottom-line orientation; Persists in accomplishing objectives despite obstacles and setbacks; Monitors progress against KPIs and adjusts strategies to ensure targets are met; Demonstrated track record of exceeding goals successfully; Pushes self and helps others achieve results
• Developing Talent: Places high priority on developing others through coaching, feedback, exposure, and stretch assignments; Aligns employee career development goals with organizational objectives; Encourages people to accept developmental moves
• Directing Others: Advanced skill in providing clear directions and accountabilities; Delegating and distributing assignments and decisions appropriately; Monitoring progress and maintaining open dialogue on work and results; Providing appropriate guidance, direction and discipline; Intervening as needed to remove obstacles, redirect activity as needed
• Customer Focus: Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers solutions that meet customer expectations; Establishes and maintains effective customer relationships.
• Drives Engagement: Structures the work so it aligns with people's goals; Empowers others; Makes each person feel his/her contributions are important; Invites input and shares ownership and visibility; Shows a clear connection between people's motivators and the organizational goals
• Resourcefulness: Marshals resources (people, funding, material, support) to get things done; Orchestrates multiple activities simultaneously to accomplish a goal; Gets the most out of limited resources; Applies knowledge of internal structures, processes, and culture to resourcing efforts

Preferred Knowledge and Skills:

• Experience preferred with previous owner project management information systems (PMIS) e.g. Unifier, Kahua, etc. is preferred.

Physical Demands / Work Environment:

• Work is performed in a hybrid office and field environment.
• Employees working in field, shop, warehouse, and/or transit vehicle environment may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and/or extreme noise.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.