New

Warranty Engineer

Briggs & Stratton, LLC.
United States, Georgia, Stone Mountain
Mar 06, 2025
Position Description Leads warranty reduction teams to identify root cause of failures, develop design and manufacturing corrective actions and leads implementation. Prepares reports on complex warranty data and tracks project updates to completion. Provides technical expertise to warranty technicians and resents counter measures of warranty issues to senior management. Job Responsibilities Develops engineering specifications and processes on dissembling and analyzing packs. Develops engineering and test station specifications and processes to analyze warranty packs, and to process refurbish returned packs into functionable service packs. Leads root cause analysis and countermeasure solutions through analyzing complex warranty trend data and the use of central engineering teams. Provides warranty and service history feedback to new product engineering teams Leads Failure Modes and Effects Analysis (FMEA) activities Provides expertise on claims data and recommends solutions to close the loop on confirmed corrective actions of quality issues Participates in and/or leads repair teams to resolve service issues Performs other duties as assigned Job Skills Requirements Advanced knowledge of problem analysis techniques Advanced mechanical and electrical engineering skills Advanced problem solving and analytical ability Advanced communication skills, both verbal and written, for interacting with diverse groups of people Fluent in English and primary language used in area of responsibility and/or location Education Bachelor's Degree in Mechanical Engineering or Electrical Engineering Experience Requirements 2 years of technical experience in battery pack design and manufacturing. Physical & Environmental Requirements Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world's largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton, Vanguard, Ferris, Simplicity, Billy Goat, Allmand, SimpliPhi, Branco and Victa brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in more than 100 countries on six continents. Briggs & Stratton is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.