Lead Medical Assistant - HealthExpress - Carmel Valley

This is a benefited, full time position working an 8-hr varied shift schedule. Shift times on weekdays are generally 6:45am-3:15pm, 9am-5:30pm or 11:30am-8pm. Every other weekend (both Saturdays & Sundays) and holiday flexibility is required. Located at Scripps Clinic Carmel Valley but you will be required to float to neighboring Scripps HealthExpress locations as needed.

About HealthExpress/Same Day Clinic:

• Team-oriented environment
• Delivering exceptional patient care
• Patients ranging from pediatrics (ages 3+ months old) to adults
• Variable schedules allowing for more flexibility
• Weekends & holidays required on a rotating basis
• Ability to float to neighboring Scripps HealthExpress locations is required
• Seeking dependable, self-motivated team players

What you'll do:

• All Medical Assistant duties
• Responsible for providing technical support to Medical Assistant staff in a clinic site or physician module to include the following:
  
  
  
  • training
  • assurance of consistency and standardization of procedures
  • management of day-to-day staff coverage arrangements to ensure excellent patient care
  • staff performance management
  • serve as a mentor to staff
  
  
  
  
• Responsible for covering, as well as mentoring, new and existing staff on clinical processes and procedures
• Responsible for review of new and existing staff documentation and charge documents for completion and accuracy
• Practice within the scope of a Medical Assistant and contribute to the team as necessary to ensure quality patient care
• Responsible for troubleshooting/problem solving to ensure flow of the clinic is smooth
• Provide breaks/coverage as needed
• Make sure clinic staff is on task
• Ensure that compliance with Point of Care Training is up to date
• Assist in patient recovery
• Provide leadership support
• Monitor Monthly Compliance
• Handle patient escalations
• Perform other duties as assigned

Required Education/Experience/Specialized Skills:

• Certified Medical Assistant or Military Corpsman, plus two years applicable clinical experience.
• Requires excellent skills in communication, problem-solving, team development, planning and follow-through.
• Ability to exercise the authority and responsibility for assigned services based on the scope of the organization and complexity of patient care.

Required Certification/Registration:

• Completion of a formal Medical Assistant program or Military Corpsman program pursuant to the Division of Allied Health Professions.
• American Heart Association Healthcare Provider BLS required in clinical setting.

Preferred skills and qualifications:

• Experience in a same-day clinic environment
• Point of care testing (urinalysis, strep and covid swabs, vaccines, etc)