Operational Process and Data Analyst 4 - Annapolis Junction, MD

Your Future at M.C. Dean

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better.

We are seeking an Operational Process and Data Analyst 4 that is able to work with a dynamic team of system engineers and administrators responsible for design, implementation, operations & maintenance, and cybersecurity for large complex resilient hardware and virtualized infrastructure. This position provides support across the program (management, operations, engineering, installation, asset management) with research and analysis to drive maturation of processes, organization, knowledge management, information sharing, and collaboration. Supports program management and technical leads with analyzing and documenting potential new concepts of operations that drive customer objectives.

What you'll do:

• Drive/significantly contribute to and collaborate with team members on a variety of analytical, product development, implementation, training, and customer critical event efforts. Customers will include Federal, commercial, and internal customers.
• Support establishing client relationships, assessing client issues and proposing project solutions; review, coordinate, and summarize client correspondence to assist the project leadership's understanding of client priorities, scope changes, deadlines, and deliverables; use this experience to develop project leadership skills and assume those responsibilities.
• Structure and conduct research - open source and enclave specific; intent to understand emerging directives, mission requirements, and compliance requirements. Specific research emphasis will be on emerging Federal/Intelligence Community/Department of Defense emerging requirements around technology and cybersecurity.
• Perform requirements analysis and problem-framing to establish the foundation for follow-on analysis and efforts.
• Develop operational concepts and requirements that can be translated into technical requirements.
• Analyze, document, and implement changes to processes and procedures.
• Analyze, document, and support implementation of changes to organizational constructs and training methods.
• Plan and conduct data collection, data analysis, and decision support activities; including interaction with customers and industry stakeholders.
• Prepare documentation, reports, and presentations defining problems, evaluation, and possible/recommended concepts or solutions-recommendations could be across operations, processes, personnel/staffing, training, materiel solutions, policy, etc.
• Perform descriptive, inferential, and/or predictive analysis using statistical methods and tools, such as Excel, SQL, R, Python, Power BI, Tableau, etc.
• Support implementation of proposed recommendations.
• Support planning and facilitation of training/education, as required, around implemented concepts.
• Professionally interact with leadership and staff personnel in both industry and government settings.
• Create and maintain dashboards, reports, and visualizations to communicate insights and recommendations to customers and internal stakeholders
• Conduct research and benchmarking to provide context and best practices for data analysis and interpretation
• Collaborate with team members across disciplines and customer/business partners to understand their data needs and provide solutions that support their goals and initiatives.
• Ensure data quality, accuracy, and compliance with applicable standards.
• Work independently on designated or special projects; direct other team members as required during analysis and implementation efforts.
• Plan and prepare Plan of Actions & Milestones (POA&Ms) for implementation of proposed recommendations.
• Think creatively and communicate thoughts both in terms of structured narrative and visual graphics.

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI W/ POLYGRAPH CLEARANCE REQUIRED

Education/Experience:

• Bachelors in Engineering, Operational Research, or a related discipline preferred, with 7+ years of progressive technical, operational, and project leadership experience
• In lieu of a BS degree, HS Diploma with 12+ years of applicable experience will be accepted
• Broad knowledge of continuous process improvement, quality management, analysis, and modeling concepts, frameworks, and tools
• Excellent verbal and written communication, exceptional organization skills
• Advanced proficiency with Microsoft Office, online collaboration tools
• Ability to operate effectively in a dynamic team environment
• Ability to establish and maintain effective working relationships with a broad range of colleagues, stakeholders, customers
• Commitment to continuous learning and development, as well as knowledge sharing within the team

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time. Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.