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Manager Security

Winter Park Resort
parental leave, 401(k)
United States, Colorado, Golden
Mar 03, 2025

Please note, this position is located at Winter Park Resort in Winter Park, CO.

Year Round
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

  • Free season pass to Winter Park and all Alterra Resorts
  • Discounted friends & family tickets
  • Medical, dental, vision, life, paid parental leave and more for eligible employees
  • 401(k) plan with 100% company match - up to 4%
  • Mental health resources for all employees
  • Food & beverage and retail discounts
  • Onsite employee childcare based on availability
  • Discounted equipment rentals, pro-deals, and more


POSITION SUMMARY:

The 'Manager Security' assists the 'SR Manager Security' (Director of Security) in the everyday operation of the Security Office. They will assist in organizing, monitoring, supervising, and appraising in the Security Department at Winter Park Resort. This employee will conduct monthly forecast and variance analysis. They will also assist in increasing security revenue. The 'Manager Security' will monitor and protect Intrawest/Winter Park Resort assets in excess of $200,000,000 through physical inspection, interpret guidelines as set forth by management, and problem solve of situations dealing with our guests, employees, and company assets (whether it be a social or emergency basis). This employee will also assist with training and Security projects. Additionally, the 'Manager Security' will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

ESSENTIAL DUTIES
  • Monitor buildings and vehicles gate cards in an un-armed capacity
  • Manage and assist with 24 hour building access for guests and employees (using keys, card access, alarms, and door codes)
  • Schedule employees and maintaining 24-hour office shift coverage
  • Available 24 hours for security staff assistance and decision making
  • Follow security policy and procedure training
  • Assist Traffic Control by enforcing traffic regulations, assisting with jump starts, helping with car lock-outs, and towing during work hours and after hours
  • Assist our guest by addressing complaints and problems (in mostly stressful situations)
  • Provide information, find lost people, and solve ski equipment mix-ups to achieve a 70% return rate
  • File ski theft reports, give refunds and handle Lost & Found inquiries after hours and during the off season
  • Monitor snow fall and make calls for snow removal, monitor and patrol buildings, and monitor vehicle and foot traffic areas
  • Vary shifts according to available man power and work responsibilities
  • Have 100% documentation of night logs
  • Provide 24 hour coverage for Winter Park Resort so problems can be dealt with promptly
  • Follow key authorization procedures for each department
  • Provide assistance to Winter Park Resort employees in the following areas: vehicle problems, guest conflicts, absenteeism reporting, emergency contacts, and after hours First Aid care
  • Maintain competent enforcement procedures for enforcing laws as they pertain to the State of Colorado, Grand County, Town of Winter Park and Winter Park Resort (through investigation and proper reporting)
  • Monitor the area for Emergency situations that may develop and quickly respond/effectively deal with the situations to reduce risks for our guest and employees
  • Maintain and monitor fire protection systems, fire extinguisher maintenance, fire suppression equipment, alarm systems, and fire training
  • Maintain burglar and hold-up protection for the area
  • Provide basic medical assistance after hours and assist with medical assistance during business hours
  • Perform interviews and investigations for risk management, traffic accidents, and theft & ticket fraud
  • Enforce liquor codes and Skier Safety acts
  • Handle disturbances and unruly guests
  • Fill out reports within 24 hours of incidents and make court appearance if necessary
  • Oversee the Lost and Found Department with a seasonal staff
  • Include training, day to day operations, budget goals, creation of workbooks, and clearing out the items at the end of the season
  • Review all reports written by the Security staff
  • Teach new staff members how to use the reporting program
  • Document all reports and tours done by night shifts for the Security Contracts
  • Track expenses for budgeting and assist in business and budget planning each spring for the Security
  • Liaison between local, state, and federal law enforcement agencies
  • Assist emergency vehicles (ambulance and Helicopters)
  • Maintain crowd control for special events
  • Practice good housekeeping around the area (with vehicles and within the security office)
  • Help with locksmith problems
  • Assist with wildland fire protection

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION :

High School diploma or GED (High School Equivalency) is required

EXPERIENCE :
  • Demonstrated supervisory/leadership qualities

QUALIFICATIONS AND SKILLS:
  • Locksmithing experience
  • Knowledge of burglar and fire alarm systems
  • Ability to plan and implement a risk management plan
  • Knowledge of current theft and loss prevention programs
  • Ability to perform accident investigation
  • Ability to provide safety to employees and patrons of Winter Park Resort
  • Experience with CCTV/Card Access Systems
  • Membership with American Society for Industrial Security
  • Certified Protection Professional or ability to obtain
  • Experience driving snowmobiles, automobiles (automatic/standard shift), and 4-wheel drive vehicles
  • Ability to use two-way radios (resort), two-way radios (Grand County Sheriff's Dept.), jumper cables, and digital cameras
  • Basic computer knowledge and experience - required
  • Knowledge of Wildland Fire Equipment
  • Current Basic First Aid card/CPR card or ability obtain a Basic First Aid card, CPR card
  • Valid Colorado Driver's License (WP Resort approved)
  • Must have knowledge of state and local laws as it pertains to the ski area
  • Must be proficient in MS Word, Excel, Access, and Outlook

WAGE:

The base salary range below represents the low and high end of Winter Park Resort's salary range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits.

Salary pay range: $61,000 - 80,000

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position may be required to work evenings, weekends and holidays.

OFFICE ENVIRONMENT:
  • Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
  • Manual dexterity to operate a computer and other common office equipment on a constant basis.
  • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
  • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

MOUNTAIN ENVIRONMENT:
  • The occasional physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be medium. Occasionally lifting a weight of 50 pounds throughout the day.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting. Fumes produced in activities ranging from cleaning to painting. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.
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