Digital Transformation Expert Team Director

Work at JBS-a values driven health consulting firm dedicated to improving the lives of real people every day-and build a career with impact. Our over 400 passionate employees across the country create sustainable change in health care and social services by providing our clients with individualized service and big reach. For us, it's more than a job though. Our staff consider it a responsibility to advance the health, safety, and well-being of individuals and communities. At JBS we accomplish this through our staffs' wide-ranging and growing expertise, our innovative digital solutions, and the networks and connections we create and nurture. Our deep expertise is enhanced by access to JBS' parent company, BlueCross BlueShield of South Carolina (BCBSSC) and its team of subsidiary companies, the Celerian Group.

We are looking for the Digital Transformation Expert Team Director to lead and enable high performing, ever advancing, supportive teams of technology professionals. Recognized as a subject matter expert, the Digital Transformation Expert Team Director oversees the development and execution of strategies that ensure both the personal growth of team members and the advancement of digital technology expertise across JBS. In collaboration with leadership from JBS Practice Areas, Business Development, Corporate Communications, Finance, and Human Resources, the Digital Transformation Expert Team Director will drive innovation and excellence in digital technology, application development, and related disciplines. Given the central role this position plays, strong expertise in digital transformation and technology is crucial, as is the ability to mentor and develop staff across a broad range of expertise to develop innovative technology solutions to transform JBS and our clients. The Digital Transformation Expert Team Director will champion a culture of continuous learning and knowledge-sharing to enhance JBS's overall technology capabilities.

Essential job functions

• Oversee the onboarding, retention, and professional development of top digital technology talent. Establish growth paths and learning opportunities to retain and elevate skilled professionals.
• Lead management of staff resources within digital transformation, overseeing and ensuring that the right people are assigned to the right tasks/projects, resources are utilized efficiently, and the Expert Team operates efficiently to achieve organizational goals and high project performance.
• Work cross-functionally with other Expert Team Directors to ensure efficient resource sharing and alignment.
• Coordinate the dissemination, advancement, and expansion of digital transformation expertise in partnership with JBS Corporate Communications Office and Business Development Center.
• Oversee management and attainment of employee performance goals, ensuring clear quarterly goals are set and progress is tracked against both individual and organizational goals.
• Ensure employees have access to necessary tools, technology, and support to perform their roles effectively.
• Foster an inclusive, supportive environment that prioritizes the well-being of all JBS employees. Collaborate cross-functionally to create initiatives and programs that promote employee engagement.
• Measure, analyze, and report key employee utilization and engagement metrics to leadership.
• As assigned, act as technical lead for data science projects, ensuring successful delivery of JBS capabilities.
• Directly supervises up to 8 senior staff, with indirect oversight of a team of 30-60 employees.

MINIMUM JOB QUALIFICATIONS:

Education:

• Master's degree in Computer Science, Digital Technology, Software Engineering, Public Health or relevant field

Experience:

• Minimum 15 years' related experience
• Minimum 7 years of experience applying Digital Transformation Expert Director disciplines within a State/Federal environment preferred
• Experience successfully managing a multidisciplinary team
• Experience managing team of senior staff
• Experience in client relationship management

Knowledge

• Substantive subject matter expertise in digital transformation, software development, and emerging technologies.
• Knowledge of Government contracting and related performance expectations.
• A solid grasp of data analysis and performance metrics.

Location: North Bethesda (Hybrid)

Physical Requirements:

• Ability to sit for prolonged periods at a desk or computer workstation.
• Regularly uses a computer, keyboard, and mouse.
• Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.
• Ability to hear and understand spoken information in person and over the phone.
• Minimal lifting and carrying may be required, typically light office supplies or documents.
• Ability to move within the office environment to access equipment, files, and interact with colleagues.
• Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.

SECURITY CLEARANCE: May vary based upon assignment.

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

APPLICATION INFORMATION:

If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references.

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.