Tech Level One-Config Center

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.

Job Summary

The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis.

What you will do:

• Configure customers systems to their required specifications.
• Test systems to ensure 100% quality.
• Maintain minimum monthly productivity goals.
• Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
• Ensure that customers receive the highest level of customer service.
• Communicate issues concerning customer orders to the area Help Desk or Team Leader.
• Adhere to safety procedures and guidelines at all times.
• Perform any additional duties assigned by management.
• It may be necessary on occasion for this individual to work beyond their regularly scheduled shift. Overtime is to be expected and in some cases may be required.

What we expect of you:

• High School diploma or GED
• A+ Certification or sixmonths of relevant experience with the ability to demonstrate knowledge
• Excellent analytical skills with the demonstrated ability to understand data finding to draw conclusions and develop actionable recommendations

• Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
• Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve
• Ability to quickly learn about new technology and keep pace with an ever-changing industry
• Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience
• Ability to assemble and disassemble computer equipment, mechanically inclined
• Obtain certifications and continually learn new technology.
• Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds.
• Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday).
• Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.
• Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts
• Net+ Certification a plus
• Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers a plus
• Basic knowledge of CDW's internal systems a plus

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe.Our fingerprints can be found on technology inworkplacesof more than 250,000companies;from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview: https://cdw.benefit-info.com/