Utilization Mgmt Coordinator

Corewell Health
United States, Michigan, Southfield
Feb 26, 2025
Job Summary This role includes accountability for utilization review (UR) and may include admission, concurrent, and retrospective reviews. Coordinates activities involved in the certification, recertification, and concurrent appeals process, conducting referrals for 2nd level review, as needed. Ensures timely communication with payers based on adequate and complete documentation received by the physician/provider and utilization reviews. Initiates concurrent appeals to address patient class/status downgrades or clinical denials related to medical necessity. Essential Functions Participates within the department to meet expected objectives and outcomes. Meets or exceeds expectations related to behavior and performance. Meets individual and departmental objectives established for Quality, Satisfaction, Growth and Financial Success. Conducts timely and accurate utilization reviews, as assigned, using organization-approved UR criteria. Works closely with physician advisors and medical staff to ensure appropriate level of care, including obtaining physician orders for patient class changes when needed. Refers cases, as defined, for 2nd level medical necessity review. Maintains daily contact with payers to obtain authorization and reauthorization information and addresses concurrent denials and/or audit requests. Provides UR and clinical documentation is adequate and complies with payer requirements. Schedules next review/follow-up reviews as required in accordance with organizational policy and procedure and payer requests. Routinely collaborates with the System Clinical Appeals and Revenue Cycle departments to expedite billing and appeals processes. Maintains and monitors assigned work queues within the Electronic Medical Record. Qualifications Required Associate's Degree Associates or technical degree. Preferred Bachelor's Degree in nursing or related field. 2 years of relevant experience 2 years of experience in clinical/hospital setting. Required Hospital utilization review/utilization management experience. Preferred Clinical appeals experience. Preferred LIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire required Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs Waist to Waist > 5 lbs: Seldom up to 50 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 5 lbs Bilateral Carry > 5 lbs: Seldom up to 25 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Occasionally up to 25 lbs Pulling Force > 5 lbs: Occasionally up to 20 lbs Sitting: Occasionally Standing: Frequently Walking: Frequently Forward Bend - Standing: Occasionally Forward Bend - Sitting: Occasionally Trunk Rotation - Standing: Occasionally Trunk Rotation - Sitting: Occasionally Squat: Seldom Stair Climbing: Seldom Crawling / Kneeling: Seldom Reach - Above Shoulder: Occasionally Reach - at Shoulder or Below: Occasionally Handling: Occasionally Forceful Grip > 5 lbs: Occasionally Forceful Pinch > 2 lbs: Occasionally Finger/Hand Dexterity: Frequently Visual Acuity [None = No; Seldom = Yes]: Seldom Color Vision (Ishihara) Test [None = No; Seldom = Yes]: Seldom How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Beaumont Service Center - 26901 Beaumont Blvd Department Name Utilization Management - CH East Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8A-430P Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.