Senior Resolution Specialist

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience.

Learn more at: https://prominence-health.com/

Job Summary:

The Senior Resolution Specialist is a pivotal role in ensuring the efficient and accurate processing of healthcare claims. Primary responsibilities will be to analyze and resolve complex claims issues, ensuring timely reimbursement for healthcare services provided. This role demands a deep understanding of healthcare billing and insurance procedures, exceptional attention to detail, and excellent communication skills. In this role, you will contribute by ensuring claims are processed accurately and efficiently and serve as primary resource and lead for special projects. The Claims Resolution Specialist also leverages technology and identifies process inefficiencies and makes recommendations for continuous improvement and opportunities that will enhance revenue flow. Your dedication to resolving claims issues will have a direct impact on the overall success of Prominence Health.

Benefit Highlights:

• Loan Forgiveness Program
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries! * More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications and Requirements:

* High School Diploma. Associate degree highly preferred or equivalent combination of experience and education.

* Three to five years medical billing experience, insurance collections or healthcare experience with payers, managed care contracts and payer methodology or health care claims processing, preferably in a Medicare environment, including customer service experience, preferred.

* Working knowledge of CPT, ICD-10 and CDT coding and understanding of medical terminology as well as basic knowledge of coding and anatomy.

* Certified coder preferred CCA or CCS designation or must be able to obtain certification within one year of employment.

* Demonstrated ability to interact and communicate effectively with individuals at various levels both inside and outside the organization, often in sensitive situations.

* Ability to plan, organize, maintain priorities and schedules, as well as assure that deadlines are met.

* Ability to interpret health plan benefits and provider contracts and the ability to interpret and apply established policies and procedures.

* Excellent computer skills which must include working knowledge of Microsoft Office Suite.

* Must be a team player and can work independently with little supervision.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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