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Account Manager -Large Format

Epson America Inc
life insurance, paid time off, sick time, 401(k)
United States, Pennsylvania, Philadelphia
Feb 21, 2025

Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Account Manager to join our Professional Imaging team. You will be responsible for all facets of reseller accounts and relationship management by developing and coordinating sales activity to Authorized Epson Resellers within a defined territory. Join a high-energy team with a strong manager coach that will support you to flourish and succeed!

The ideal candidate will be located out of the Philadelphia, Boston, or NY/NJ Metro areas.

Principal Accountabilities

Build Sales

  • Meets and exceeds sales and product objectives in northeast territory by effectively utilizing all resources available
  • Collaborates with Sales Manager in development of sales plan and builds sales
  • Establishes a strong Epson presence within account base at decision maker and management level
  • Develops contacts in target accounts through prospecting in designated territory
  • Follows-up on all leads provided by the company
  • Interacts with all appropriate internal and external customers to ensure successful implementation of sales and marketing strategies with the customer
  • Identifies and understands the customer's needs and provides solutions using Epson products, programs, and services
  • Leverages Epson channel partners whenever possible and minimize channel conflict
  • Demonstrates products to new and existing customers
  • Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers' purchases and other business activities in the near and distant future
  • Participates in trade shows, sales meetings, training classes, and other lead generation activities
  • Resolves customer issues in a timely and thorough manner; escalates issues to manager as appropriate

Effective Sales Administration

  • Develops and provides Sales Operations with monthly product forecasts
  • Adheres to all administrative policies and procedures
  • Maintains account database of contacts and activities
  • Submits all commission documentation monthly
  • Provides monthly pipeline sales forecasts to sales management
  • Operates within budgetary constraints
  • Submits weekly activity/call reports

Minimum Requirements

  • Industry experience and knowledge with reseller channels
  • 2-5 years of new business development sales experience within the print technology industry and selling directly to the dealers/channel
  • Up to 35% travel within local region (Northeast) and occasionally to headquarters in Los Alamitos, CA and trade shows
  • Extremely strong coordination, follow up, leadership and rapport building capabilities
  • Excellent verbal and written communication skills
  • Completion of an undergraduate degree or equivalent experience (B.A. or B.S)
  • Working knowledge of MS Office: Word, PowerPoint, Excel and Adobe
  • Team player

Employee Benefits

We offer an outstanding benefits package, including:

  • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
  • 401K plan with company matching
  • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $77,904 and $97,380. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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