Senior SAP Business Analyst

FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies!

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

FARO's Global Business Systems is seeking a hands-on, dynamic and seasoned Sr. SAP Business Analyst to manage, design, develop and partner with cross-functional business functions to deliver sustainable SAP SD platform solutions supporting the FARO's core business processes.
This role will be part of SAP CoE leading efficient delivery of business-driven SAP programs/projects and day-to-day (operational and tactical) business needs. The individual will focus on representing business requirements, testing, design, development and ensures SAP technology-based business solutions are successfully enabled.

This role requires a blend of leadership, business acumen, relationship management, business process understanding, project planning, project execution, application maintenance skills and is responsible for leading a full range of activities across one or more programs or projects with varying degree if complexity and scope, while partnering with internal customers and other stakeholders.
This position provides in depth expertise of SAP SD & MM Module (SD & MM business processes), while leading entire SDLC cycle to address project needs involving commercial teams with an aptitude to successfully and timely completion of all tasks/projects under direct and matrix environment.

In addition, this role will be the part of FARO's rapid growing IT Center in Porto, Portugal or Atlanta, GA. This is considered a hybrid role, requiring a minimum of 2 days in the office per week.

ESSENTIAL FUNCTIONS:

• Functional requirement gathering, business process analysis, writing business requirement document and testing to support on-going & strategic projects.

• Establish relationship and work closely with multi-functional & IT teams and maintain optimum service levels, including pursuing continuous improvement of business operations processes, using industry and SAP "standard methodologies".

• Perform functional analysis of core commercial business operations processes (Order Management, Sales Operation, Subscription Billing, Customer Master, etc.), Salesforce integrations and propose appropriate solution, using SAP (SD & MM), and Salesforce.

• Partner with peers when coordinating business process analysis, testing and problem-solving across business operations functions. Build collaboration by encouraging trust, mutual respect, and shared purpose among team members.

• Candidates must have strength in areas of business process analysis, testing, requirement gathering, security and data privacy.

• Continually strive to provide more efficient or higher-quality products and services to respond to customers' needs. Routinely seek customer feedback and incorporate the data into strategies and action plans and must appreciate the overall benefits and impact on the supported business organizations.

QUALIFICATIONS AND REQUIREMENTS:

• Education and Experience (in years):

• Bachelor's degree in information systems, Computer Science, or related business process with 10+ years of related work experience OR Master's degree in field with 7+ years of related work experience

• 7+ years of experience in functional business analysis and min 5 years of track record in delivering SAP (SD & MM) and Salesforce integrations solutions.

• 7+ years of functional experience in SAP SD & MM module, and Subscription Billing experience is vital, while having a good understanding of integration with other ECC functions (PP, FI, LE, etc.) modules, master data, SAP reporting & forms, Salesforce, experience with SAP Cloud Platform Integration (CPI) and other external systems.

• Good interpersonal, organizational, planning and communications skills are vital, including strong analytical and problem-solving skills; ability to lead discussions, present ideas to audiences of all sizes, and communicate/ interact effectively with all levels of the organization.

• Ability to work in a team environment & interact effectively with others by making customer satisfaction and solution quality/integrity high priorities for self and team.

• Ability to work under stress to meet deadlines in completing various, multiple and changing business priorities, requirements, and projects.

• Must be self-motivated, demonstrate a "can-do" attitude and be a "results" driven individual with a positive attitude for a timely delivery of agreed upon solutions.

PREFERRED REQUIREMENTS:

• Subscription Billing experience

• SAP S/4 HANA Migration Experience

• SAP Sales and Distribution Certification.

• SAP CPQ functional and integration experience.