Office Manager-Cardiology Practice

Job Summary:

Reporting to the Practice Manager, The Office Manager acts as a liaison between the practice manager, providers, and support staff. Coordinates and ensures effective operation on a daily basis. Allocates resources for operational success; Leads, delegates, and role models effectively; Collaborates with staff of all levels in the office.

Job Functions:

?Communicates with physicians and staff in a timely and professional manner.
?Oversees the daily activities of physicians and staff
?Assists with the orientation of new staff members to the department.
?Coordinate meetings for physicians and staff
?Coordinate schedules for covering physicians
?Coordinates and updates all providers appointment schedule through Centricity/Athena
?Coordinate schedules for medical assistants to ensure appropriate staff coverage for physicians
?Ensure staff and physicians are up to date with any and all policy /procedure changes
?Is available to other staff as a resource person and responds to requests for direction in their specialty area.
?Sets an example as a role model to other staff in action, word, and demeanor
?Influences staff to meet goals and standards of the department.
?Tactfully advises a staff member if an incorrect/inappropriate action is observed and corrected.
?Represents staff as needed, and reports current or potential problems.
?Acts as a liaison between staff and other departments.
?Answers phone calls and retrieves and distributes messages appropriately.
?Orders necessary office and medical supplies and ensures security of all medications.
?Identifies insurance coverage and payer requirements for hospital services, processes insurance verification and other basic benefits information for patients, as necessary.
?Oversees daily physician billing
?Oversees documentation necessary for the Medical Records Department
?Maintains and supports patient's rights to care, privacy and respect.
?Other duties as assigned from time to time.

Minimum Qualifications:

Education: Bachelor's Degree preferred, Associates Degree accepted

Experience:

*One to three years of management/supervisory experience required with a preference of medical office management
*Supervisory experience with direct reports

Skills:

?Excellent customer service skills.
?Excellent organizational skills, detail oriented with strong ability to multi-task required.
?Must be able to read, write, and communicate in English.
?Familiarity with medical terminology preferred
?Computer skills required.
?Advanced proficiency with Microsoft Office applications and moderate keyboarding is required.
?Knowledge of GE Centricity to access and utilize electronic medical records preferred.
?Knowledge of Athena systems
?Knowledge of lean methodology
?Knowledge of patient billing, account processes, third party billing and revenue cycle preferred.
?Ability to maintain confidential information required.