Program Manager - Technical Training (Gas Utilities)

Liberty
401(k)
United States, Missouri, Joplin
602 South Joplin Avenue (Show on map)
Feb 20, 2025
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. Purpose Responsible for designing, developing, and delivering technical training programs to ensure compliance with company safety policies and government regulations. Oversees training qualification programs for Gas Operations, utilizing the Learning Management System (LMS) to coordinate both classroom and hands-on training for employees and external entities. Additional responsibilities include evaluating new tools and equipment, updating standards and procedures, conducting field audits, and certifying field employees. This role requires strong technical expertise, effective communication skills, and the ability to engage diverse audiences. Accountabilities * Extensive knowledge of regulatory compliance in Gas Operations, including DOT and OSHA requirements. * Conducts field inspections to assess employee and contractor compliance with safety and operational standards. * Implements corrective actions to prevent accidents and procedural violations. * Develops and delivers training programs, ensuring adherence to state and federal codes. * Proficient in using Learning Management Systems (LMS) to coordinate, track, and report training. * Designs comprehensive training materials, including pre-work, guides, learning aids, quizzes, and hands-on modules. * Strong organizational skills to plan and effectively deliver training at all levels. * Evaluates trainee performance through field audits, coaching, and refresher training. * Identifies and provides remedial training for qualification programs. * Maintains auditable training records and manages training costs/resources. * Adapts well in high-change environments and continuously enhances instructional delivery. * Knowledgeable in eLearning development for training enhancements. * Assists in developing O&M and corporate standards, along with related work procedures. * Qualified to conduct welding qualifications and re-qualifications. * Conducts Training Needs Assessments for new equipment, procedures, and technology. * Serves as a Subject Matter Expert (SME) in creating and modifying technical training programs. Education and Experience Experience or certificate in adult education preferred. High school diploma or General Equivalency Diploma (GED) Seven years progressively responsible professional experience in the industry of operations management and/or compliance work. Requires a valid driver's license. Works is split between an office environment and field environment based on requirement to accomplish training requirements. Years of Experience Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billionof assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life. Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model. What we offer Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.