Network Technician

Title: Network Technician

Clearance: Public Trust

Location: Lovell Federal Health Care Center (FHCC), North Chicago, IL 60064

Travel Requirements: 10% travel

Responsibilities/Duties:

The Network Technician will support Aruba Switches, Routers, VPN, and other LAN/WAN technology and services in conjunction with DHA.

• Knowledge of network infrastructure, systems, hardware and software products.
• Knowledge of security practices for recovering from disasters, data archiving and data backups.
• Provide implementation, integration, documentation and training.
• Ensure all computer stations are connected to the LAN/WAN.
• Utilize current and new technology, e.g. Application Performance Management (APM), to monitor, manage and resolve system downtime, upgrades, and any other planned disruption to the system.
• Provide Technical Support to clinicians with support staff that maintain clinical application.
• Perform systems and working file backups and restorations as required to protect the government from loss of systems and data.
• Provide sufficient data archive procedures to protect data from disasters.
• Manages the daily activities of configuration and operation of business systems which may be mainframe, mini, or client/server based.

Required Qualifications:

• 2+ years of network experience
• Security+ CE (or appropriate DoDM 8570 Baseline Certification)
• IAT Level II certification is required before start
• Must have broad exposure to common I/T infrastructure networking in the areas of LAN, WAN, TCP/UDP, IPSec, VPN, Proxies, Routing(L2/L3), and Firewalls.
• Must be able to work as part of a team to troubleshoot and resolve complex network issues.
• Ability to communicate with executive leadership (internally or client) regarding matters of significant important to the organization/project.
• Must have experience in working with the following vender network technologies: Cisco, Juniper, and Aruba.
• Experienced and comfortable with conducting technical troubleshooting to resolve issues.
• Experience with ServiceNOW Ticketing/Global Service Center
• Experience with patching & configuration (Remedies & Policies)
• Experience with troubleshooting LAN/WAN issues
• Knowledge of CISCO/Juniper/Aruba Routers and Switches
• Knowledge of Patch-Panels
• Knowledge of Rack-Elevations
• Knowledge of Enterprise Remote Access
• Knowledge of Fiber-Optics
• Knowledge of Wireless
• Knowledge of UPS Systems (Data Center, mini ups, and network ups)

About Us:

IntelliBridge delivers IT strategy, cloud, cybersecurity, application, data and analytics, enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency for Defense, Civilian, and National Security & Federal Law Enforcement clients.