Administrative Support Specialist

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Facilities Operations has the responsibility of providing a wide range of services to all administrative departments, student programs, and all academic schools and departments. Services include all aspects of corrective and preventive maintenance, operations, grounds maintenance, housekeeping, utility infrastructure maintenance and operations, business operations, safety, regulatory compliance, project management, and renovations. These duties are conducted for a campus consisting of over 100 buildings totaling 6 million gross square feet on over 275 acres.

The TMA Administrative Support Specialist will serve in the capacity of the HR liaison for the Facilities Department, assist with the Web TMA system and serve as the Front Desk/ CSC backup administrator while providing administrative support for the Business Office.

Duties include updating vacancy report information on a weekly basis, consistently updating department managers and supervisors on position information, being the point of contact for detailed position information, revisions, and tracking. Also, generating and maintaining various Facilities Operations records and reports. Assisting with the Web TMA system, follow-up on various requests, and serve as the Front Desk/ CSC backup administrator answering maintenance inquiries, responding, and routing emergency calls, and managing the telecommunication services for Facilities Operations. This position will also complete assigned tasks, forms processing, and record-keeping related to training, travel, APPA documentation and additional administrative duties as assigned.

This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.

This position reports to the Facilities Business Officer and serves as the TMA Administrative Support Specialist and Human Resources Liaison for Facilities Operations. This position will navigate and monitor the various personnel actions (job postings, hiring proposals, disciplinary actions, etc.) for a fast-paced department with an FTE of 249. This position provides administrative support for the Director, Business Officer and department managers. The functions are as follows:

35% - Tracking, navigation and follow up on Personnel related actions
15% - Customer Service Center assistance & WebTMA functionality and backup support
10% - Kronos Timekeeping/Banner entry assistance and backup support
20% - Support to the Business Officer of Facilities Operations
20% - Department Administrative Support

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.