Corporate Retail Solutions Architect

Glacier Bancorp

life insurance, paid time off, 401(k)

United States, Montana, Bozeman

Feb 15, 2025

About The Role

Summary

As a key member of the Glacier Solutions Development (GSD) team, the Retail Solutions Architect will be part of the IT department, reporting to the Director of Glacier Solutions Development. With a strong technical background in bank systems and operations, the Retail Solutions Architect will leverage their expertise to design solutions that meet the evolving needs of the organization.

This role is responsible for the technical design and implementation of projects aimed at enhancing the bank's online and in-branch deposit account and retail loan origination services platform, along with related service integrations. The role requires focused product knowledge of banking systems management and development, with strong hands-on technical expertise to lead the solution delivery for the retail and Temenos platform, applying technical knowledge and platform capabilities to support business requirements. This individual collaborates closely with Product and Channel Managers, Development Manager, Development Lead, support teams, and technology colleagues to elicit, capture, and translate business requirements into compatible technical designs that can be communicated effectively to the development team for implementation. This role facilitates continuous improvement, enhancement, and technical integration across multiple work streams in collaboration with internal and external teams. It is ultimately responsible for the timely delivery of thorough technical requirements for execution and delivery of new features and functions to meet product roadmap. They are accountable for maximizing the value delivered by the technical team. The technical solutions should align with product and vendor roadmaps, organizational strategy and functional architecture.

This role is highly visible with the ability to have a direct impact on the organization and our internal and external customers. The successful candidate must have experience with banking systems development, deposit and/or loan origination processes, possess a continuous improvement mindset, and have outstanding written and verbal communication skills.

This is a Corporate position which may be located at an available bank division location across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY. The mid-rate for this position is $134,472.45/ per year (calculated for Kalispell, MT).

All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

Description

Collaborate with Product and Channel Managers to serve as the solution architect during the analysis, design, planning, and implementation phases of enhancements to the retail banking platforms. This includes technical design for all technical aspects of Temenos, such as UX/UI design, workflows, application configuration, integrations, user profiles or entitlements, and information security.
As a solution architect, translates business requirements into well-architected solutions and through technical requirements by leverage capabilities of the Temenos and other existing platforms, products, and integrations with new and existing third-party solutions. Provides the expertise and guidance to peers, leadership, and associates on system architecture as it relates to the business and IT strategies.
Independently completes and documents complex and business critical technical engineering tasks. Establishes technical expertise and teaches the business domain, data model, and design of the code base for the product to other engineering and support staff.
Collaborates with development and related technical teams to estimate detailed level of effort and delivery timelines for proposed solutions, articulating the benefits and risks to a solution's feasibility and functionality. Leads solutioning sessions with leadership when differences of opinion arise in technical architecture or design implementation.
Supports development team in creating and maintaining a healthy product backlog, creating and reviewing backlog items (user stories, defects, technical spikes, etc.), including participating in agile team ceremonies such as sprint reviews, demos, etc.
Assists with advanced troubleshooting for complex and intractable problems. Serves as an escalation point for the development team.
Follow and understand new Temenos and related third-party products and technical capabilities resulting from product roadmap, product releases, and acquisitions.

About You

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Required/Preferred	Education Level	Description
Required	Bachelor's Degree	Information Systems, Computer Science, Business or related field.

Experience

Required/Preferred	Experience Level	Description
Required	7 years	Bank or financial software development and/or system administration with configuration of business rules and/or application workflows in the banking or financial industry.
Required	7 years	Experience developing and executing product roadmaps, planning releases, writing stories with Acceptance Criteria, and managing risks and dependencies.
Required	3 years	System design and/or architect experience.
Required	Knowledge Of	Business requirement gathering, prioritization, and implementation. Experience working with IT and Development teams to deliver full life cycle and scalable solutions to meet business needs in collaboration with internal and external teams.
Required	Knowledge Of	Experience presenting and communicating information in a professional and effective manner and building relationships with executive and department leadership.
Required	Knowledge Of	Delivering business technologies in a complex multi-channel, multi-product, integrated environment.
Preferred	Knowledge Of	Temenos or similar cloud-based account and/or loan origination banking software, business rules management systems, and/or business process management/workflow systems.
Preferred	Knowledge Of	Agile, ITIL, Scrum, SDLC and/or Waterfall methodologies and use of management tools such as Jira, Azure Dev Ops, Trello or others.
Preferred	Knowledge Of	ITIL service delivery and management, change management, release management frameworks.
Preferred	Knowledge Of	Experience with / knowledge of retail and commercial banking is preferred.
Preferred	Knowledge Of	Experience leading teams comprised of external resources, such as vendors, consultants, and contractors.
Preferred	Knowledge Of	Temenos cloud-based account and/or loan origination banking software.

Would an equivalent combination of relevant education and work experience be considered?: Yes

License/Certification

Required/Preferred

License/Certification

Description

Required Skills and Abilities

* Ability to quickly grasp new concepts and technologies and adapt to changes and demands in a fast-paced, dynamic environment.

* Ability to balance tactical and strategic thinking and processes with demonstrated skill at translating strategy into specific goals, tactics, action plans and deliverables and effectively communicating across broad audiences.

* Ability to work with and collaborate work efforts with internal and external resources.

* Excellent ability to communicate effectively and professionally, both verbally and in writing.

* Confident in producing and presenting work.

* Excellent listening and observational skills.

* Excellent problem solving, decision making and analytical abilities.

* Able to multitask, prioritize, and manage time efficiently.

* Excellent project and time management skills and ability to manage and prioritize rapidly changing workloads to meet deadlines.

* Excellent interpersonal skills and able to build strong interpersonal relationships with senior management, peers, and staff throughout the Company.

* Ability to project positive self-image and credibility to staff, peers, management, and external contacts.

Additional Requirements

Travel

Up to 10% travel required: (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing.

Working Conditions

Environment: Indoors, a climate-controlled shared work area AND outdoors, sometimes in inclement weather or potentially difficult/hazardous conditions.

Noise Level: Moderate noise; not extreme or excessive; within reasonable limits.

Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Vision

Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials.

Physical Activities	Frequency
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.	Infrequent - rare.
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.	Infrequent - rare.
Crawling: Moving about on hands and knees or hands and feet.	Infrequent - rare.
Crouching: Bending the body downward and forward by bending leg and spine.	Infrequent - rare.
Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips.	Infrequent - rare.
Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling.	Daily.
Grasping: Applying pressure to an object with the fingers and palm.	Infrequent - rare.
Kneeling: Bending legs at knee to come to a rest on knee or knees.	Infrequent - rare.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.	Infrequent - rare.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.	Infrequent - rare.
Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.	Infrequent - rare.
Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers.	Daily.
Stooping: Bending body downward and forward by bending spine at the waist.	Infrequent - rare.

What We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.