Bilingual Customer Service and Yard Jockey

Schneider
life insurance, vision insurance, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Texas, Laredo
14405 Maquila Loop (Show on map)
Feb 13, 2025
Location: Laredo, TX, USA Shift: 1st Shift Work model: On-Site Schedule: FULLTIME; Wednesday 1:00 p.m. - 5:00 p.m., Thursday and Friday 5:00 a.m. - 5:00 p.m., every other Saturday and Sunday 5:00 a.m. - 5:00 p.m. Job overview: Schneider is seeking a Bilingual Customer Service and Yark Jockey in Laredo to provide customer service to truck drivers who enter the yard. The Bilingual Customer Service and Yark Jockey will be responsible for the yard's overall flow by assisting drivers with maintenance needs, fueling and regulatory permits and repositioning equipment as needed. Responsibilities: Organize the yard by moving tractors and trailers to maximize space. Control the in/out gate at the yard location. Manage the inventory of tractors and trailers in the yard. Direct drivers who enter the yard on where to park their equipment. Identify specialized freight that enters the yard and follow the established procedures. Enter data into an inventory database. Complete fuel-related duties. Oversee facility showers and issue shower keys to drivers. Assist drivers with storing and retrieving personal belongings when transferring equipment. Provide information to drivers regarding shipments and unit assignments. Complete yard checks to ensure proper security measures are in place. Skills and qualifications: High school diploma or GED. Bilingual in Spanish and English. 4-6 years of previous customer service experience. Excellent backing skills. Strong written and verbal communication skills. Can take initiative and is a self-starter. Able to work in a fast-paced environment. Pay and benefits: Medical, dental and vision insurance. Company paid life insurance. 401(k) savings plan with company match. Paid time off and paid holidays. Results-based incentive pay program where you can earn above and beyond your base pay. Tuition reimbursement. See full list of customer service benefits. Schneider's inclusive culture Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration. Please see job description PI261810765