Benefits Administrative Specialist

Dartmouth College

remote work

United States, New Hampshire, Hanover

7 Lebanon Street (Show on map)

Feb 13, 2025

Position Information

Posting date	02/12/2025
Closing date
Open Until Filled	Yes
Position Number	1129218
Position Title	Benefits Administrative Specialist
Department this Position Reports to	HR Benefits
Hiring Range Minimum	$22.60
Hiring Range Maximum	$28.25
Union Type	Not a Union Position
SEIU Level	Not an SEIU Position
FLSA Status	Non-Exempt
Employment Category	Regular Full Time
Scheduled Months per Year	12
Scheduled Hours per Week	40
Schedule
Location of Position	Hanover, NH 03755 7 Lebanon
Remote Work Eligibility?	Hybrid
Is this a term position?	No
If yes, length of term in months.	NA
Is this a grant funded position?	No
Position Purpose	A member of the Benefits team, reporting to the Director of Benefits, providing a broad range of benefits administration, research and customer service support. The support will include but not limited to benefits administration, general office functions (including the coordination of benefits billing and payments) and supporting other areas of the benefits, wellness and retirement programs as needed.
Description
Required Qualifications - Education and Yrs Exp	Associates or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities	Excellent verbal and written communication, and interpersonal skills Strong organizational skills Knowledge of various computer applications such as MSWord and Excel Maintain confidentiality and comply with HIPAA regulations Experience with financial transactions
Preferred Qualifications	In depth knowledge of health benefits, retirement plans and related federal/state regulations Three or more years of human resource office experience Experience working with Oracle, Banner, OnBase, and related programs Experience working with both self-insured and fully insured health/benefits plans
Department Contact for Recruitment Inquiries	Karen L Wilson
Department Contact Phone Number	(603) 646-1753
Department Contact for Cover Letter and Title	Karen Wilson, Director of Benefits and Wellness
Department Contact's Phone Number	(603) 646-1753
Equal Opportunity Employer	Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check	Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?	Not an essential function
Special Instructions to Applicants	Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions	The Benefits Office is currently recruiting for two full-time positions, both offering opportunities for professional development and growth in the Benefits field. We encourage qualified applicants to apply for both roles. Benefits Specialist role: https://searchjobs.dartmouth.edu/postings/77614
Quick Link	https://searchjobs.dartmouth.edu/postings/77611

Key Accountabilities

Description

Service and Support

Supports the benefits team with benefits processes, benefits programs, and customer support.
Monitors benefits office voice and email messages.
Assembles/tracks solicited information from employees, collaborating with all areas of HR to respond to questions and concerns.
Process the intake of issues and/or questions from employees regarding benefit plans, related policies, procedures, etc. and timely response or appropriate referral to inquiries as needed.
Monitors trends in employee areas of inquiry and makes recommendations regarding the development of additional resources to enhance efficiency and customer satisfaction.
Administers Dartmouth's Educational Assistance and Grant in Aid programs.
- Verifies eligibility, reviews forms for compliance with policy, determines tax impact and communicates requirements to eligible employees.
- Coordinates benefit with each academic program leader to ensure that student records are accurate.
Responsibilities will include providing coverage to the payroll benefits administrator and disability administration.

Percentage Of Time

50%

Description

General Office Functions

Benefits invoice processing and management. This includes but is not limited to benefit calculations and communications to and from the finance department.
Performs the accounting/billing processes for all vendor premium billing and funding as required benefit plans, including variance reconciliation, and financial reporting.
Provides statistical reporting and detailed analysis to the Director of Benefits and other departments as requested.
Research and analyze employment and benefit history for reconciliation of accounts, which affect plan administration and audits.
Assists with general administrative functions of the office, such as filing and organization of data and records.
Demonstrate knowledge of benefits-related federal/state regulations, Dartmouth College policies/procedures and those actions necessary to remain in compliance.

Percentage Of Time

40%

Description	*Communication/Collaboration* Effectively communicate regularly with active employees, retirees, family members (as appropriate), management, staff and vendors via phone, email and written methods. Collaborates with team members and establishes good working relationships with representatives from vendors, college departments, and other Human Resource colleagues.
Percentage Of Time	10%

--	Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--	Performs other duties as assigned.