Procedural Medical Assistant- RES Gynecology
 Brigham and Women's Hospital | |
 United States, Massachusetts, Boston | |
| 45 Francis Street (Show on map) | |
 Feb 12, 2025 | |
|
Summary
The role is a vital member of the care team, responsible for exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice Manager. In addition to performing the duties of a Medical Assistant, the position serves as a role model and resource for site staff. Acting as a liaison between the site-based clinical staff, the Practice Manager, and the Medical Director or Physicians. The Lead facilitates office-wide communication, coordinates new clinical initiatives, and addresses clinical issue resolutions to enhance operational efficiency. Does this position require Patient Care? Yes Essential Functions -Assists in complex office-based procedures and provides clinical oversight for quality control programs. -Provide leadership to the medical assisting team, including training, mentoring, and performance guidance. -Assign tasks and responsibilities to team members, ensuring proper workload distribution and effective utilization of resources. -Foster a positive and collaborative team environment, promoting teamwork and professional growth. -Coordinate patient flow, ensuring timely and efficient delivery of care. -Assist with patient intake, including obtaining medical history, vital signs, and preparing patients for examination. -Participates in the interview process for new MAs and serves as a preceptor for new hires or students, supervising clinic support staff and creating coverage schedules for the MA team. -Assists with competency assessment for other MAs and provides input on performance evaluations. Education PRINCIPAL DUTIES AND RESPONSIBILITIES Technical expertise: Independently prepares the instrumentation, supplies, and equipment required for the performance of office-based procedures following practice protocols and hospital policies.
Technique:
Rooming process: Escort patients to the exam room and follow practice workflow (e.g., patient identification, initiate medication reconciliation, screening questions, vital signs) including documentation in Epic in a professional, inclusive, accurate, and enthusiastic manner. Prepare the patient for the procedure, explain the procedure, and ensure that the patient's concerns are addressed. Facilitate the patient's recovery from the procedure and ensure the prompt turnover of the room. Responsible resource use: Maintain cost-effective use of supplies, equipment, time, and other resources. Communicates needs for equipment and medical supply order/repair, and order items as needed, ensuring budget is followed. Proactively identify opportunities for efficiencies or cost savings. Sterilization: Follows manufacturer, institution, department, and practice-specific protocols for instrument cleaning and sterilization and high-level disinfection. Completes annual competency requirements. Documentation: Independently maintains all necessary logs and records per established standards of care and compliance readiness. Facilitates and participates in the Universal Protocol. Ongoing Development: Attends educational programs/meetings to learn new skills and information to improve patient care. Completes annual competencies in a timely manner. Actively works with hospital infection control teams on sterilization protocols, as required. Serves as Subject Matter Expert (SME) at the discretion of the Practice Manager. Training / Mentorship: Ensure practice protocols are well documented and communicated to the team. Act as a mentor to new staff members. Project Leadership/Operational Improvement: Lead and complete projects to support clinical operations. Actively identify opportunities to improve clinical workflows and implement recommendations Other Duties As Assigned Physical Requirements
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |