New

Associate Relationship Manager

Intercontinental Exchange
United States, Illinois, Chicago
353 North Clark Street (Show on map)
Feb 21, 2025
Overview Job Purpose The Associate Relationship Management will work closely with Relationship Managers (RMs) and other internal teams to assist on day-to-day client deliverables which are critical to providing a high level of service to our clients. The Associate RM will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within Relationship Management team at Fixed Income & Data Services. Responsibilities Carry out daily operational tasks relating to ICE's entitlements systems Assisting RMs with day-to-day billing related queries Reviewing contracts on behalf of the RM team Assisting RMs with day-to-day CRM activity to include reporting and data entry Assisting in the management of projects across Fixed Income & Data Services Working on ad-hoc projects as and when required for the RM team Working on account revenue reports and service mappings Working on Financial / Product report reconciliation with Key stakeholders Working closely with our Commercial Operations team to structure deals Opportunity for exposure to client dialogue and negotiations Knowledge and Experience Bachelor's degree An interest in developing a career in Financial Services Attention to detail and strong analytical skills Excellent communication skills, both written and verbal Ability to summarize and present work succinctly and accurately Have a clear commitment to the team approach and ability to work unsupervised Ability to meet deadlines Collaborative & team player Good knowledge of Microsoft Office packages, predominantly MS Excel Knowledge of Financial Industry - beneficial but not essential Schedule This role offers work from home flexibility of one day per week. New York Base Salary Range The expected base salary for this role, if located in New York, is between 55,000 - 75,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.