Property Desk Adjuster

Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Do you have an interest in the insurance industry? Are you passionate about helping others through difficult situations by providing compassionate customer service? Property claims adjusting might be for you. This entry-level role is a great introduction into property claims. Get exposure to a number of low to moderate complexity property losses including wind, hail, and water. On top of that, work for a great company!

Handle low to medium complexity property claims with minimal supervision and guidance from the manager. Utilize current Claims technology including Xactimate. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations and evaluate damage. Negotiate settlements with insureds. Responsibilities also include active file management, ensuring proper reserving, participation in training activities and presentation of claims to Committee. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.

Preferred Experience and Skills

Proficiency with computers and current technology
• Interpersonal skills
• Negotiation skills and problem solving skills
• At least 2 years prior experience handling property claims.
• Oral and written communication skills

Preferred Education and Training

• Bachelor's degree in Business, Insurance or related field
• Associate in Claims designation
• Associate in General Insurance designation
• CPCU coursework or other continuing education

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.