Customer service Intern

This role is ideal for someone looking to develop communication skills, problem-solving abilities, and customer interaction experience in a professional setting.

Responsibilities

Respond to customer inquiries via email, phone, and chat.

Assist in resolving customer issues and escalating complex cases when necessary.

Provide information about company products, services, and policies.

Maintain accurate customer records and update CRM systems.

Gather customer feedback and contribute to service improvements.

Support the team with administrative tasks and special projects.

Requirements

Currently pursuing or recently completed a degree in Communications, Business, or a related field.

Strong verbal and written communication skills.

Ability to handle multiple tasks and work in a fast-paced environment.

Proficiency in Microsoft Office, Google Suite, and CRM software is a plus.

A customer-first attitude with excellent problem-solving skills.

Benefits

Practical experience in customer service and client relations.

Flexible working hours.

Professional training and mentorship.

Potential for future employment opportunities.