Director Agile Program Management, Health

As a Director, Agile Program Management you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation within the Healthcare Vertical. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change.

Your Skills & Experience:

• In-depth understanding of healthcare payor and provider systems, including payer-provider relationships, reimbursement models, and healthcare IT solutions like claims processing and electronic health records (EHRs).

• Familiarity with key healthcare regulations (e.g., HIPAA, CMS), ensuring software solutions are designed and implemented in compliance with industry standards and requirements.

• Experience with healthcare data exchange standards and integrating disparate systems to ensure seamless data flow between payers, providers, and other healthcare stakeholders.

• Proven ability to engage with healthcare payor and provider clients, translating business requirements into technical solutions and delivering value-driven outcomes in complex, regulated environments.

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements
• Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment
• Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work
• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data
• Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders
• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)
• Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid
• Effective leadership, analytical skills, and negotiation skills
• Effective conflict resolution skills

Set Yourself Apart With:

• Fostering innovation and creative problem solving backed by a strategic fact-base
• A passion for creating unprecedented customer experiences and innovative digital businesses
• Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives
• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution
• CSM, CPSO, SAFe certified

Pay Range: $159,000 - $238,000

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.comor you may call us at +1-617-621-0200.

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.