Building Support Staff (Per Diem)

POSITION SUMMARY

The Building Support Staff will work at the Main Clubhouse. This highly visible position will maintain a safe and secure environment for all Fountain House "members" (individuals we support with serious mental health issues) and staff. Treat everyone with the dignity and courtesy consistent with the organization's mission. This individual will work to ensure all space maintenance and safety efforts are probably coordinated and communicated.

This position demands a strong work ethic, with an ability to balance a workload with shifting priorities and deadlines amidst interruptions and time demands. Collaborative and positive attitude and tremendous flexibility are essential.

Fountain House practices the International Standards for Clubhouse Programs - a Clubhouse is a place that offers respect and an opportunity to its members - as the definition for the Clubhouse Model of Rehabilitation and agreed upon by the worldwide Clubhouse community. The principles expressed in these Standards are at the heart of the Clubhouse community's success in helping people with mental illness stay out of hospitals while achieving social, financial, educational, and vocational goals. The Standards also serve as a "bill of rights" for members and a code of ethics for staff, board, and administrators.

$22.92

Per Diem: On call/As required

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for maintaining a safe environment by ensuring proper infrastructure in terms of lighting, signage, accessibility access and ensuring codes, and safety compliance including security, fire prevention, and other safety systems are in place
• Ensure building is safe and secure by conducting timely rounds, making sure doors and windows are locked and alarm systems are functional
• Engage and work alongside staff and members, as it pertains to the functions of building safety
• Conduct daily visitor sign-in and health checks for staff and members
• Active participation in the maintenance and cleanliness of the building, including cleaning of stairs, buffing of floors, etc. when agency programs are closed
• Ensure daily cleaning of the front of the building before the building is opened, including, but not limited to shoveling snow in the winter
• Respond to emergency situations including fire, flood loss of electrical power and accidents
• Ability to work on a rotational basis, including covering shifts when necessary
• Answer phones during closed program hours, take messages properly and transfer calls accordingly
• Ability to communicate clearly and professionally, de-escalate tense and potentially hostile situations
• Create and maintain a congenial atmosphere, defuse tension and be a resourceful presence of building safety

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Familiarity of Fountain House and its mission
• Positive, energetic, dynamic, and engaging personality
• Team approach, and ability to accommodate flexible hours
• Basic computer proficiency (Microsoft Office) required
• Ability to lift, move or push up to 50Lbs.

REQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS

• High school diploma or GED required
• 1-2+ years building maintenance experience or equivalent training required
• Customer-service oriented, detail oriented and strong organizational skills
• Ability to prioritize and manage tasks in an efficient and timely manner
• Excellent oral and written communication skills
• Ability to work cooperatively as part of a team and independently, minimal supervision

Physical Requirements

• To perform this job successfully, an individual must be able to perform each essential duty and meet all physical requirements satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.