eBusiness Coordinator

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

Job Summary

* As part of the eBusiness Team, each team member is responsible for supporting ACDelco's internet-based Business to Business (B2B) online automotive parts catalog ordering tool, as well as assisting our customers within the region they have been assigned.

* Conduct eCommerce product training for our parts sellers, installers, field personnel, etc. (classroom setting, teleconference, on site, etc.).

* Grow customer usage of ACDelco eBusiness Tools and increase ACDelco eSales at the Independent Aftermarket (IAM) level.

* Use feedback from customers, or prior experience with automotive parts sales or eCommerce, to continually improve the CONNECTION eBusiness tool. This includes implementation and testing of new features.

* Coordinate with ACDelco eBusiness Help Desk, suppliers, and other teams to resolve customer concerns in a timely manner.

* Create training and marketing materials (newsletters, user guides, reference material, videos, etc.).

* Create customer usage and sales reports.

* Understanding of data analytics and the ability to use them in making business decisions.

* Manage and see projects through to the end.

* Create, implement, and provide reporting for promotions to be offered in CONNECTION (ACDelco or customer sponsored)

* Occasional travel may be required (USA and Canada).

Qualifications

* Strong interpersonal skills.

* Ability to multitask and prioritize multiple projects.

* Strong organizational and planning skills.

* Excellent verbal and written communication skills.

* Attention to detail and problem-solving skills.

* Comprehensive knowledge of Microsoft Office Suite and Adobe Acrobat.

* Knowledge of video editing software.

* Proficiency with computers, tablets, mobile phones and software/apps.

* Electronic catalog experience.

* Automotive experience.

* Ability to adapt to an ever-evolving eCommerce environment.

* Team player that must also be able to work independently.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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