Wayfinding & Signage Intern - Summer 2025

This is a paid internship, range of $22/hr - $39/hr (depending on role and qualifications) for those currently pursuing undergraduate degrees and higher rates for those currently pursuing graduate level degrees.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Employee Assistance Program.
• Paid Time Off: An accrual of up to 4 hours per pay period. Up to 2 floating holidays.
• Full-time interns will receive an ORCA card at no cost. This card can be used on buses, trains, water taxis in the Puget Sound region, along with the Monorail and Seattle Streetcar.
• In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

Tentative 2025 Internship Dates:

Semester students: May 19th to July 25th
Quarter students: June 16th to August 22nd

This position has an option to be extended past the Summer and into the school year, on a part-time basis, and for students who will be attending classes in the Seattle area in the Fall.

DEPARTMENT OVERVIEW

Sound Transit's Wayfinding & Signage department oversees agency signage throughout the Puget Sound region - Link, Sounder, ST Express, and Tacoma Link. The Wayfinding & Signage intern will have an opportunity to be a part of the team that oversees our permanent and temporary signage services and learn how a large regional transit system is managed.

PRIMARY DUTIES AND RESPONSIBILITIES

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

JOB DUTIES:

• Work with the entire Wayfinding & Signage Team with a focus on auditing our sign location plan library, updating documentation and database, as well as learning about the overall process of signage design, construction and maintenance.
• The internship will involve collaborating with other teams, such as the Rider Information, Video Editorial Digital and Design, and ST departments to produce materials for the public.
• The internship will involve field work such as construction site visits, station inspections, temporary signage installation, as well as office work.
• The internship will involve project coordination and management, and meeting facilitation.

POTENTIAL PROJECTS:

• Audit sign location plans, and perform in-person station surveys.
• Clean up FileMaker Pro Database / data entry & update.
• Assist in developing signage documents and/or packages: message schedules, sign location plans, production artwork.
• Assist with Passenger Care Plans / preparing, deployment and removal of temporary signage / punch-listing.
• Develop Power BI visualization dashboard of EAMS data (signage maintenance data).
• Market research, peer research.

MINIMUM QUALIFICATIONS: Applicants must be current college students in good academic standing, enrolled in an accredited associate, bachelor's, or graduate degree program in Visual Communication Design, Graphic Design, Information Systems, Architecture, Business Administration, Marketing or a relevant two-year certificate.

ADDITIONAL SKILLS:

• Preferred knowledge of reading construction drawings (architectural plans and technical scale drawings), although this can be taught on the job as well.
• Experience or familiarity with project management, field work, UI/UX, and/or graphic design experience is a nice-to have but not necessary.
• A passion and capacity to advocate on behalf of passengers.
• Attention to detail and willingness to ask questions.
• Ability to work as part of a team.
• Excellent organizational skills.
• Keen attention to detail in all aspects of the job.
• Self-starter with the ability to work independently.
• Curiosity and an appetite for learning.
• A user-centric and strategic approach.

PREFERRED QUALIFICATIONS:

• Strong written and verbal communication skills.
• Ability to work autonomously within a team environment.
• Strong analytical abilities, organizational skills and attention to detail.
• Demonstrated ability to solve problems and work collaboratively.
• Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
• Basic understanding of data management.

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

• Work is performed in a standard office environment.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery when visiting job sites during construction and when working in the field.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.