Operation Manager

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Title: Operation Manager

Location: Mooresville, NC

About Us
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to Making Life Better for our employees, customers, shareholders, and planet. Customers lean on us for exceptional performance and durability in mission-critical flow creation and life science and industrial solutions. Supported by over 80+ respected brands, our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.

Job Overview:
The Operation Manager for the North American Customer Solutions Center will be a critical role within our Ingersoll Rand Precision Technologies business platform where we design, engineer and manufacture pumps and related components for the ARO brand. More specifically, the ARO Customer Solutions Center will oversee specification for and manufacturing of customized components, pumps, and systems utilizing ARO products. The ARO Customer Solutions Center will be in Mooresville, NC. The Operation Manager will lead a cross-functional team involving procurement, inventory, finance, operations, quality, assembly, shipping / logistics, and fabrication / machining. The ideal candidate will need to be capable of interfacing with and managing personnel in each of these areas and have experience with low volume / high customization products. Additionally, the candidate must be self-motivated and require little to no oversight.

Responsibilities:

• Supervise and manage personnel on a cross-functional team, including procurement, inventory, finance, operations, quality, assembly, shipping / logistics, and fabrication / machining. Foster a team culture of collaboration, accountability, and continuous improvement. Strive to coach, mentor and develop individuals as well as the team as a whole
• Act as a liaison between leadership and operational staff to ensure alignment and effective communication. Prepare and present operational reports for leadership, highlighting successes and areas for improvement
• Ensure the ARO North American Customer Solutions Center is in compliance with requirements of ISO 9001 standards. Develop and implement standard work and factory processes / systems which are in compliance with requirements of ISO 9001 standards
• Implement additional products / assemblies as needed (i.e. expand capabilities) while maintaining standard of quality
• Oversee daily operations to meet production schedules, quality standards, and cost objectives.
• Implement processes / systems that optimize efficiency, reduce waste, and improve productivity. Track and analyze key performance indicators (KPIs) and metrics to assess operational effectiveness.
• Manage budgets and allocate resources effectively to achieve operational targets.
• Promote and implement a safe work environment and ensure team compliance with all safety and environmental rules, policies, and procedures.

Requirements:

• Bachelor's degree in a related field and/or experience in lieu of education
• Minimum 5 years' experience in manufacturing or operations.
• Familiarity with industrial equipment design, assembly, maintenance, production, or manufacturing type environment
• Experience with project / program management
• Experience with low volume / high customization products
• Proficient with Microsoft Office (Excel, PowerPoint, etc.)

Core Competencies:

• Experience with quality standards such as ISO 9001
• Excellent management / leadership aptitude
• Excellent verbal and written communication and interpersonal skills
• Ability to handle multiple critical projects concurrently and re-order priorities regularly as business needs fluctuate and change
• Innovative problem-solver, analytical thinker
• Be a motivated self-starter able to carry out responsibilities with little to no supervision

Preferences:

• Degree in Engineering, Operations, Business Administration or another relevant field
• Experience in a built to print manufacturing environment

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, in addition to wellness programs. Furthermore, we provide life insurance, a robust 401(k) plan, paid time off, paid parental leave, paid holidays, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.