Temporary Field Service Manager (On-Site)

Resource Systems Group
United States, Illinois, Chicago
Jan 27, 2025
RSG is seeking a reliable and detail-oriented Field Site Manager (FSM) to oversee and coordinate field staff for a large-scale intercept survey conducted for Pace Suburban Bus in the suburban Chicago area. This temporary position involves varying shifts, including early mornings (as early as 4am) based on project needs. The FSM will be responsible for supervising individual surveyors, ensuring the smooth operation of the survey, maintaining daily communication with all parties, and addressing any performance issues that arise to meet project goals. The position will run from early March through early April 2025. Ideal candidates are team-oriented, energetic, responsible, and skilled at motivating and managing people. Why consider this position? This position is ideal for somebody seeking hands-on experience in survey research or exposure to transportation and transit research RSG is known nationally for excellence in transportation research, RSG frequently conducts research for a variety of transportation agencies in the greater Chicago area and other metropolitan areas in the US (NYC, San Francisco, Seattle, etc.). Once a professional relationship has been established, RSG will reach out to local Field Site Managers to provide further opportunities to assist with field projects. Location(s): Person must be based in the larger Chicago metropolitan area, with ability to travel daily to suburban Chicago location and/or downtown. Person is expected to have valid driver license and access to a car, as many locations are not accessible via transit during the hours of shift times. Suburban locations for the field will include: North Aurora IL 60542 Joliet IL 60433 Waukegan IL 60085 Evanston IL 60202 Des Plaines IL 60016 East Dundee IL 60118 Elgin IL 60123 Markham IL 60428 Bridgeview IL 60455 Melrose Park IL 60160 Education and Experience: High school diploma, ideally with experience working in fast-paced professional environments. Responsibilities: Report to the Pace suburban bus garage each morning (see locations above) to ensure surveyors board the correct buses and field operations run smoothly Coordinate with subcontractors to schedule surveyors and find replacements for no-shows Ensure surveyors follow data collection procedures and attend scheduled shifts, reporting any late arrivals or absences Prepare route packets with all necessary materials (surveys, count sheets, pencils, envelopes) ahead of shifts Maintain close communication with RSG staff on fielding progress Assist with surveyor training and badging Log completed surveys into the tracking system Perform QAQC on distribution sheets Reassign surveys and surveyors as needed Knowledge, Skills, and Abilities: Previous experience with data collection, ideally with supervisory experience desired but not required Extremely conscientious, organized, detail-oriented, resourceful, and flexible High attention to detail and a good sense of quality control Excellent communication skills Demonstrated ability to work both independently and on a team Basic proficiency with MS Office tools (e.g., Outlook, Word, Excel) An ability to interact with the public A high degree of personal accountability to ensure timely, systematic, and consistent performance of tasks Approximate Hours: Approximately 40-50 hours per week. Some early starts of shifts (4am shifts start) and some late shifts (end around 9pm); any shift will be approximately 5-9 hours. Pay Range: $22 - $27/hr. RSG is not currently accepting H-1B applicants for this position. EEO/AA Employer/ Vet/ Disabled.