Security Systems Technician, NA

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across 19 markets in North America, EMEA and APAC, Vantage has evolved data center design in innovative ways to deliver spectacular gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage's business is growing exponentially, through a combination of greenfield market expansion and acquisitions.

Security Department

The Security Department for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so that we can make informed purchase decisions. We are always looking for ways to strike the best balance between technology, performance, and cost.

Vantage Security Department also participates in designing each of our new data center building's security infrastructure. If you like getting into the details and helping to design, build and maintain Security infrastructure in a modern data center, then come work at Vantage. We're expanding with many new builds!

Position Overview

The Security Systems Technician is responsible for monitoring and maintaining Vantage data centers security systems to ensure all customer security needs are met. This will involve project management activities for all security systems installs and any upgrades required.

This role is on-site in Ashburn, VA. Travel is required (see Job Requirements).

Essential Job Functions

• Participate in project management for all security system installations and upgrades.

• Collaborate with other groups or departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards and all timelines are met.

• Monitor and maintain data center's Security systems to ensure that all customers security needs are met and functional with maximum uptime.

• Generate reports as needed for VDC Audits and as required by customers.

• Prioritize work schedule to minimize impact on customers.

• Build, lead, and maintain access levels for all Vantage Data Centers.

• Retrieve video footage as requested or required for legal, law enforcement or operational review.

• Handle all service requests for site repairs and maintenance.

• Lead all security related vendors for installations, ongoing service, and repairs to ensure timeline execution.

• Hands-on troubleshooting and repair as needed.

• Document all critical evolutions, lessons learned, and find possible efficiency gains in processes

• Support, and monitor vendor activities ensuring work activities meet scope of work and follow established procedures

• Develop and implement Standard Operations Procedures

• Lead the tasks in accordance with client service level agreement.

• Respond as needed when system maintenance or complications arise

• Additional duties as assigned by Management

Job Requirements

• 5 + years of demonstrated ability/experience managing security systems, required

• 3+ years of demonstrated ability/experience with Access Control Systems (ACS), Video Surveillance System (VSS) required

• In-depth, hands-on expertise with all low-voltage security technologies (CCTV, access control, IP networking and structured cabling

• Experience designing security systems for new buildings or facilities, to include placement of access control systems, cameras, and call buttons

• Project management experience managing large scale projects with multiple deadlines and customers

• Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365

• Working knowledge of networking concepts (IP addresses, MAC addresses)

• Genetec certification highly desired or the ability to obtain certification within 90 days of hire

• Experience with Traka Systems

• Data Center experience is strongly preferred, but not required

• Able to plan, coordinate, and prioritize feature work to meet business commitments

• Strong communication skills (verbal and written) with effectively communicate internally with team members as well as externally with vendors and other service providers.

• Travel is expected to be less than 25%, but may be higher during construction projects

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand 1/3 - 2/3 of the time

• Ability to walk 1/3 - 2/3 of the time

• Ability to sit 1/3 - 2/3 of the time

• Ability to climb and balance 1/3 - 2/3 of the time

• Ability to stoop, kneel, crouch and crawl 1/3 - 2/3 of the time

• Ability to reach with hands & arms 1/3 - 2/3 of the time

• Ability to smell, talk & hear

• Ability to use hands to type, handle & feel

• Ability to reach with hands and arms

• Ability to see at close and distance ranges and the ability to see color

• Must be comfortable working in a high stress, fast paced environment with shifting priorities

• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support

• Ability to lift up to 50 pounds 1/3 of the time

Additional Details

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown

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#LI-Onsite

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.