Medical Assistant, Express Care - Andover/Lawrence

Mass General Brigham Community Physicians
United States, Massachusetts, Lawrence
500 Merrimack Street (Show on map)
Jan 24, 2025
We are seeking a part-time, 20-hour Medical Assistant to support our ExpressCare locations onsite, on weekdays and rotating weekends. The schedule will consist of shifts during the weekdays, and every other weekend, both Saturday and Sunday. The Medical Assistant supports the healthcare team by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. The key responsibilities include: * Rooming patients and preparing the necessary equipment for healthcare providers. Interviewing patients to obtain medical information and recording their vital signs, weight, and height in their medical records. * Explaining treatment procedures, medications, diets, and physician instructions to patients, while ordering and organizing educational materials to reinforce patient education. * Performing general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. * Collecting blood, tissue, or other laboratory specimens, logging and preparing them for testing; performing phlebotomy when competence is demonstrated. * Maintaining an inventory of immunizations and checking expiration dates. * Providing immunizations (as applicable), which requires certification or 3 years of experience administering vaccines and supervision by a provider. Are you ready to help us deliver top-notch care and exceed patients' expectations of what a visit to the doctor is like? Required: High School Diploma or Equivalent Minimum of 1 year of direct MA experience or medical fieldwork Preferred: Completion of a formal medical assistant training program Basic Life Support (BLS) Certificate National Medical Assistant Certification preferred (from AAMA, AMT, NHA, or NCCT) Knowledge, Skills, and Abilities: Strong interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs, manual blood pressure, collect blood samples, and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others. Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.