SUPERVISING SYSTEMS ANALYST

The Bay Area Air Quality Management District (District) is a regional government agency, committed to achieving clean air to protect the public's health, the environment and the global climate. The District accomplishes this goal through regulation of industrial facilities, regional planning efforts and various outreach and incentive programs designed to encourage clean air choices.

The District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma.

The District is seeking a Supervising Systems Analyst to join the Infrastructure & Operations Section of the Information Services Division. This is an open recruitment for one (1) full-time, represented position.

Under the general direction of the Manager of Infrastructure & Operations, the incumbent will lead the Infrastructure & Operations Team, providing critical IT services and support to software development teams and program areas advancing air quality science and engineering. The incumbent will oversee key IT infrastructure projects, ensure operational excellence, and drive strategic initiatives to modernize the District's technology landscape.

This role requires thorough knowledge of project management, IT operations, and best practices, as well as expertise in managing complex IT projects, formulating and implementing IT strategy, developing and managing contracts, budgets, and procurements, and leading teams. Key responsibilities include creating and improving operational support processes, ensuring excellent customer service, and delivering reliable and innovative IT solutions.

DEFINITION

Under direction, supervises the staff and participates in assigned information management systems activities; performs related work as assigned. DISTINGUISHING CHARACTERISTICS This class is a working supervisor and provides both supervision and technical information systems services in support of the District's goals and objectives. Incumbents are responsible for supervising the work of assigned staff. This class is distinguished from Information Systems Manager in that the latter has overall managerial responsibility for the staff and activities of the Information Systems Section.

DISTINGUISHING CHARACTERISTICS

This class is a working supervisor and provides both supervision and technical information systems services in support of the District's goals and objectives. Incumbents are responsible for supervising the work of assigned staff. This class is distinguished from Information Systems Manager in that the latter has overall managerial responsibility for the staff and activities of the Information Systems Section.

Leadership and Strategy

• Supervise and mentor the Infrastructure & Operations team, ensuring alignment with the District's strategic goals.
• Formulate and implement IT strategies to support software development and air quality program areas.
• Lead migration efforts to cloud-based and hybrid infrastructure solutions while decommissioning legacy systems.

Infrastructure and Operations

• Manage key IT services, including:
  • Servers, Storage, and Virtualization: Oversee the migration of physical systems to virtualized and cloud environments while phasing out legacy infrastructure.
  • Networking: Maintain robust and secure local, wide-area, and wireless networks, including the Air Quality Monitoring Network and outreach support for the Bay Area Citizens Monitoring Program.
  • Cloud Services: Administer Microsoft Azure (including Microsoft Fabric, Data Factory, and Synapse Analytics), the Power Platform (Power Automate, Power BI, Power Apps), and other cloud-based tools to support innovation and operational efficiency.
  • Collaboration Tools: Oversee Microsoft 365, Entra, and AI tools like OpenAI and chatbots to enhance productivity and automation.
  • Monitoring & Security: Implement and manage event, system, network, and security monitoring solutions to ensure system reliability and compliance.
  • Disaster Recovery and Continuity: Manage data center operations, colocation services, and disaster recovery/business continuity plans to ensure operational resilience.

Program Support and Customer Engagement

• Collaborate with program areas and software development teams to understand their technical needs and provide tailored IT solutions.
• Improve operational processes and ensure high-quality service delivery across all District operations.

Project and Resource Management

• Manage multiple IT projects, including planning, execution, and oversight of complex infrastructure initiatives.
• Develop and manage budgets, contracts, and procurements related to IT infrastructure and operations.
• Provide training and development opportunities for staff, fostering a culture of innovation and professional growth.

Education and Experience:

A typical way to obtain the knowledge and skills is:

Equivalent to graduation from a four year college or university with major coursework in computer science, mathematics or a closely related field and four years of experience in systems design and analysis, systems programming and/or data communications.

Desirable Qualifications:
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Demonstrated vendor and contract management experience.

Demonstrated ability to exercise a high degree of initiative, demonstrate tact, and exercise sound judgment reflecting the best interests of the District.

Demonstrated effective communication skills.

Demonstrated ability to develop and maintain effective & cooperative working relationships.

Industry Experience

Ability to easily adapt to changing priorities.

Interested individuals must submit a completed Air District application, chronological resume, and responses to the supplemental questions no later than 5:00 p.m. on Tuesday, February 11, 2025. Applications are accepted online only. Please visit our website at www.baaqmd.gov/jobs to apply or to download an application. Resumes must be included, and not in lieu of the required application materials. Postmarks, faxes, and E-mailed applications will not be accepted.

Except as requested in this announcement, do not include any additional documents, such as letters of recommendation, performance evaluations, work samples, etc. They will not be considered or returned.

Supplemental Questionnaire Instructions:
Individuals who apply for this position must respond to each of the supplemental questions. Both paper and online applications must be received by the Human Resources Office no later than the time and date specified in the vacancy announcement. The responses to the supplemental application questions will be used in accordance with the procedures indicated under the Selection Criteria in the vacancy announcement.

Instructions: Please limit your responses to one page per question. Do not combine your responses, or reference your application, resume, or any other requested documentation that you have included with your application packet to answer a question. Please be advised that the information you provide will be evaluated "as is" and incomplete or illegible applications will likely receive lower ratings. Therefore, it is very important to provide a concise, organized, and easy to follow response to each question.

You must provide the following for each question regarding experience: The name of the employer where you gained your experience, your job title, length of time in years/months performing the specific function, and detailed examples that illustrate your duties and responsibilities.

SELECTION CRITERIA:
Selection may be based upon a competitive examination consisting of a written exercise, interview, or combination of the two. Depending on the number of qualified applicants, an application screening and/or panel interview may be used to determine the most qualified applicants.

The District may hire from this recruitment process to fill future vacancies occurring within the next 18 months.

Updates regarding your status in the recruitment will be sent via email, unless you indicate a different preference on your application.

Persons with disabilities who may require reasonable accommodations during the application and/or selection process should notify the Human Resources Office at (415) 749-4980.

The District is an Equal Opportunity Employer.