Technical Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Jan 22, 2025 | |
|
OverviewMicrosoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Global Project Controls (GPC) team is responsible for delivering core datacenter infrastructure for Microsoft's cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world's largest online services. Engineering Procurement Construction (EPC) is seeking a Techicanl Program Manager within Strategic Projects and Initiativesto help identify strategic gaps, develop and execute strategic projects and initiatives to enable EPC to improve operations, improve its competitive positioning, build transformational partnerships with suppliers and global partners, and to engage and support its people agenda. This role is based in one of the following hub locations: Primary Location: Redmond, WA, with additional options in Atlanta, GA, San Antonio, TX, Phoenix, AZ, or Washington, DC. Relocation support is available, and successful candidates are required to either reside within or relocate to within 50 miles of the designated hub office. This role is eligible for remote, up to 50% from home. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion
ResponsibilitiesProgram Goals and Prioritization: Define goals and priorities for multiple feature areas (e.g., product, service), translating organizational needs into actionable deliverables through data-driven analysis. Proactively manage risks and propose mitigation strategies using data insights (e.g., telemetry, customer satisfaction).Performance Metrics: Establish and track success criteria such as OKRs and KPIs (e.g., quality, usage, speed, cost) for multiple feature areas. Collaborate with Software and Hardware Engineering to develop required telemetry and present return on investment to stakeholders.Operational Insights and Improvement: Partner with cross-functional teams, including Data Science and Engineering, to collect and analyze performance metrics. Use telemetry, surveys, and other insights to drive actionable improvements in development, implementation, and operations.Strategic Projects and Initiatives: Identify and lead strategic projects to enhance operations, strengthen competitive positioning, and foster partnerships with suppliers and global partners. Build trusted relationships across EPC pillars and CO+I stakeholders to drive shared commitment and achieve results.Tactical Execution: Balance strategic priorities with tactical work plans, driving initiatives such as executive business reviews, sponsorship events, and relationship-building activities to meet organizational goals.Stakeholder Engagement: Effectively communicate with executive-level stakeholders and partners, tailoring messages to their needs. Develop and execute external partner relationship strategies and communication plans.Rhythm of Business (ROB): Support and drive ROB activities, including organizing and managing events such as town halls and executive business reviews. Ensure clear and consistent communication across teams and stakeholders.OtherEmbody Microsoft's Culture and Values | |