- Job Title: Account Manager
- Duration: 12 months (Possible extension)
- Work Location: Mettawa, IL 60045 - Hybrid 3 days Onsite / 2 Remote
What are the top 3-5 skills requirements should this person have?
- Experienced Agency Account Manager who possesses ability to think strategically and can provide solutions that can help our marketing partners meet their objectives.
- Maintains an understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
- Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
- Detail-oriented, ability to manage multiple products, tasks and client domains
- Maintains broad experience developing relationship and growing accounts.
What are the top 3-5 skills requirements that would be nice to have-but not required?
- Pharmaceutical Experience: Demonstrates an understanding of pharmaceutical marketing, product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal.
- Digital background: familiarity with online tools, apps and digital solutions that are critical to success in the pharmaceutical marketing space.
QUALIFICATIONS
- Bachelor's degree required
- Master's degree or equivalent related project or functional experience is desirable
- Total account management experience - minimum of 1-3 years
- Pharmaceutical industry experience preferred (both U.S. and Global) experience a plus.
- In-house ad agency/ad agency experience a plus
- Excellent communications skills: verbal, presentation and written
- High energy, positive, organized individual who is comfortable in a high-visibility role
- Ability to manage high volume project scope in a fast-paced creative environment
- Great collaborator with ability to focus on both the big picture and small details
PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES:
- The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency.
- Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
KNOWLEDGE / SKILLS
- Maintain knowledge of guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
- Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
- Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
- Demonstrate critical creative thinking and problem-solving skills.
- Demonstrate clear and concise written and verbal communication skills.
- Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
- Demonstrate leadership in conflict resolution to facilitate effective outcomes.
- Possess ability to work in a high-volume, rapidly paced environment.
PROJECT/PROCESS MANAGEMENT
- Collaborate with the brand team in the development of creative briefs
- Recommend key promotional tactics that align with the strategy and goals of the brand.
- Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
- Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
- Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
- Develop annual forecasts.
- Conduct financial reconciliations on a monthly basis.
- Track time on a daily basis.
ACCOUNTABILITY / SCOPE
- Reports to Ad Agency Associate Director / Group Account Manager
- Partners with creative team on project initiatives
- Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
- Adherence to all company-wide financial policies
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