Financial Aid Specialist

At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do.

• Compensation: $23.01 /hr
• Worksite Location: City Center
• Schedule: M-F, 8 a.m. - 6 p.m. (Hours will Range)

Overview/Job Summary:

The Financial Aid Specialist is responsible for coordinating Financial Aid operations and providing quality customer service to students.

Your day-to-day responsibilities will vary, but are not limited to:

• Provides counseling to students regarding financial aid opportunities, both federal and institutional, and the status of their individual file; assist students with the financial aid application and award process.
• Maintains current knowledge and understanding of all Title IV Federal Financial Aid programs and compliance regulations for those programs administered at the College.
• Maintains current knowledge and understanding of institutional scholarship opportunities and requirements.
• Uses professional judgment within provided guidelines to evaluate file status and authorize use of financial aid for payment of tuition and fees.
• Responsible for accurate and timely processing of Satisfactory Academic Progress appeals and communicating with students.
• Responsible for accurate and timely processing of attendance reporting and communicating with instructors and/or Academic Deans.
• Contributes to continuous improvement of processes and procedures.

Education:

• Associate Degree in Business or related field required; Bachelor's Degree preferred.

Preferred Experience & Skills:

• Experience in financial aid and scholarship counseling within the last two years, preferred.
• Familiarity with Banner and Navigate preferred.

Additional Requirements:

• Ability to organize, prioritize and work effectively in a customer service intensive environment under pressure and subject to frequently changing priorities while maintaining confidentiality with all student information.
• Excellent interpersonal skills - must be able to work with students and peers in a pleasant, professional and efficient manner, maintaining effective working relationships.
• Accomplished oral and written communication skills.
• Must be punctual and timely in meeting all requirements of performance, including standards for attendance, work deadlines, and scheduled work breaks, where applicable.
• Ability to multi-task and work in a fast paced and ever-changing environment.

https://wsutech.edu/whyhere/

WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.