Health Care Administrator I - Patient Access

University of Illinois Chicago
United States, Illinois, Chicago
Jan 16, 2025
Health Care Administrator I - Patient Access Health Care Administrator I - Patient Access Hiring Department: Patient Access Location: Chicago, IL USA Requisition ID: 1028698 FTE: 1 Work Schedule: Monday - Friday, 9:00am - 5:00pm Shift: Days # of Positions: 1 Workplace Type: Hybrid Posting Close Date: January 22, 2025 Salary Range (commensurate with experience): $61,171.50 - 68,250.00 / Annual Salary About the University of Illinois Hospital & Health Sciences System (UI Health) The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits. Position Summary: The Manager, Registration, Patient Access will provide operational oversight, management, and leadership for pre-arrival, registration, insurance verification, and financial clearance processes. The individual in this position is expected to demonstrate initiative, independent judgment, and discretion in determining priorities and ensuring efficient and effective operations. The success of this position will be measured by the Patient Access Center's ability to provide consistent and sustainable excellence in customer service, while achieving performance metrics. Duties & Responsibilities: Achieves departmental registration and referral operational objectives by preparing and completing action plans to achieve days out and financial clearance; implementing productivity, monitor quality/quantity, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change to support UI Health revenue cycle objectives. Accomplishes departmental human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures. Reviews competencies and follows up with associates who score below Department defined acceptable levels. Completes performance assessment for their staff. Manage the compilation, analysis and reporting of metrics in support of continuous lead days out in work queues. Take accountably for the accuracy of all data collected in the registration and financial clearance process; help solve workflow problems and provide solutions. Reviews productivity to identify authorization errors to provide feedback to employees and management regarding process improvements (i.e. WQ audits, documentation audits, call audits.) Enhances patient care delivery system by maintaining open communication channels with clinics/ancillary staff and professional staff. Accomplishes the hospital's goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to operations and workflows. Manage to and optimize standardized workflows across the pre-access process and solution capabilities. Identify opportunities to allocate resources cross-functionally to achieve the optimal workflow and outcomes. Ensures adherence to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. Monitors and coordinates staff compliance to UIC, State and departmental mandatory in-service/training and competencies. Maintains active involvement with all regulatory compliance functions by maintain up to date working knowledge of latest healthcare trends in referral authorization, insurance verification and benefits, reimbursement, claims denials, and hospital/clinical management. Maintains professional and technical knowledge by attending educational workshops and conferences, reviewing professional publications. Distribute and delegate assignments to staff. Establishes competency measures for each staff member. Meets departmental financial objectives by estimating requirements; Making recommendations for the annual budget; scheduling expenditures; analyzing variances; implementing corrective actions. Perform other related duties and participate in special projects as assigned. Minimum Qualifications Required: 1. Any one or any combination, that equals 3 years (36 months) of the following types of preparation-- A. college course work leading to a major in hospital administration, health administration, or business administration, or similar area of study Associate Degree (60 semester hours) equals 1 year (12 months) 90-semester hours equals 2 years (24 months) Bachelor's Degree (120 semester hours) equals 3 years (36 months) OR B. progressively more responsible experience that provided a knowledge of generally accepted principles, theories, and practices used in hospital administration, health administration, business administration or similar professional experience 2. One year (12 months) of hospital/medical center/health care administrative work experience OR College course work leading to a Master's Degree in hospital administration, health administration, business administration or similar area of study Preferred Qualifications: Excellent interpersonal skills Supervisory/administrative skills (practice management) Organizational skills Writing/communication skills Problem solving skills Knowledge of standard university, hospital and departmental operating procedures; federal, state, and other regulatory standards Knowledge of medical and health care systems and terminology Analytical skills Human resource management, including knowledge of civil service and labor relations requirements Skill in communicating with persons from varying cultural and economic backgrounds Ability to recognize needs, physical characteristics, and behavior of a variety of age groups of patients treated To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Looking for more University of Illinois positions? We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions. University of Illinois Urbana-Champaign University of Illinois Springfield University of Illinois System Office University of Illinois Foundation The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/13923?c=uic Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8bb7aee08b702a4da9cff39c7c870972