Program Coordinator

New York City Department of Transportation
$60,889.00 - $94,521.00
United States, New York, Manhattan
Jan 14, 2025
DOT's Bike Share & Shared Mobility unit is responsible for planning, oversight, and management of the Citi Bike program, dock less e-scooter and e-bike-share services, app-based e-moped rental services, and other emerging micro mobility-share services. Citi Bike, New York City's bike share program, currently reaches four boroughs with more than 37,000 bicycles and 2,000 stations and is continuing to grow. The program has become an integral part of NYC's transportation network and more than half of NYC's population will live within a 5-minute walk of a Citi Bike station. Beginning in 2025, Citi Bike will add more than 250 new stations in the Bronx, Queens, and Brooklyn and will bring 2,900 new bikes into service. DOT also manages a e-scooter share program in the East Bronx and Eastern Queens with three vendors. The program has over 10,000 e-scooters and has seen over 6 million trips since launch in 2021. DOT is currently in the process of planning and installing new designated e-scooter share parking locations across both service areas. In addition, e-moped share has proliferated in NYC and DOT has implemented a regulatory framework for these services. Under the direction of senior program staff, this candidate will be responsible for: researching and analyzing technological and programmatic innovations to improve scooter share operations; supporting development of new parking typologies for scooter share and other micro mobility services; evaluating system patterns and trends using available data sources including online dashboards and Microsoft Excel; performing tasks required to identify technically viable sites for potential scooter share parking locations including fieldwork, drawing review, permit coordination, and vendor deployment; updating program databases with accurate site information; liaising between DOT, other City agencies, and private contractors regarding matters pertaining to scooter share services; conducting inspections of scooter share vehicles and operations; helping to plan expansion of services into new neighborhoods and improvements to existing scooter share service areas; production of maps using ArcGIS and Adobe Creative Suite and PowerPoint presentations; supporting outreach and correspondence tasks; performing difficult and responsible clerical operations; and related special projects and duties. The candidate will also support planning, outreach, and implementation efforts related to bike share as needed. Minimum Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Preferred Skills Experience supporting the planning or oversight of a community based project in a major metropolitan area desired. Strong preference for candidates possessing great attention to detail, experience or demonstrated interest in transportation planning and policy, bike share, and/or cycling ability to work collaboratively and inclusively and effectively communicate with all stakeholders. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.