Compliance Analyst

Position Summary

The Compliance Analyst will be responsible for the monitoring, oversight and independent review and assessment of the Compliance framework for the Credit Union. This position is responsible for ensuring processes are in place for the appropriate oversight, tracking and reporting of compliance program risks that includes an internal control structure, new products, training, regulatory change management, risk assessments, issues management, and monitoring and reporting. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth. Responsibilities of this position include supervising and managing the monitoring process according to internal procedures and schedules, as well as monitoring key activities, independent quality control reviews, and quality control oversight of business units in adherence to compliance standards. This position acts as a subject matter expert for other members of the Risk Management team and may influence the training and professional development of other team members. Supervises: None

Essential Job Functions and Responsibilities

- Perform Risk Assessments to identify compliance risk exposure and help the organization prioritize compliance risks. Assess compliance issues presented through complex new/revised product and service offerings and work closely with senior leaders of business units to plan a response. This may involve partnering with other business units on complex compliance matters. Also supports the timely and effective resolution of these complex issues identified through monitoring and testing. Research and respond to compliance questions as needed. Escalate and measure compliance risk issues to leadership and the lines of business, as well as the 1st and 2nd Lines of Defense, as necessary. Ensure compliance with annual vendor assessments and manage credit union's vendor management program.

- Develop, administer, and monitor programs to ensure the Credit Union's compliance with laws, regulations, and rules. Evaluate the effectiveness of existing processes and recommend new processes that most effectively anticipate, manage, and reduce risk to the business. Conduct periodic reviews to ensure programs and processes are in compliance with laws, regulations and rules. Develop and communicate recommendations that support adherence to regulations, industry best practices and internal risk programs.

- Maintain subject matter expertise and understanding of the laws, rules and regulations with which the business must comply and an awareness of issues of recent regulatory focus. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Monitor proposed regulations and if a written response is required. Maintain TTCU internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

- Work closely with the VP/General Counsel on escalated Compliance matters. Act as the Compliance subject matter expert for the Compliance team. Provide support, coaching and guidance for other Compliance team members. Act as the system administrator for all Compliance related software and technology. Complete applicable mandatory compliance training each year in a timely manner including business unit specific compliance training, as directed. Prepares meaningful and timely reports as required under management practices. Works collaboratively with other employees to support the overall objectives of the department.

MINIMUM QUALIFICATIONS

Educational Requirements: Bachelor's degree in Business, Finance, Economics or other related field required

Certificates/Licenses

Experience working in a financial institution- 5 Years, Intermediate

Risk Management or Compliance Experience - 7 Years, Intermediate

Position Competencies:

Collaborates: Is an effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback; communicates in an open and candid manner. Dependable to fulfill any commitments made to others on the team.

Effective Communication: Excellent written and verbal communication skills required. Must be able to effectively communicate with all levels of internal and external contacts with a positive attitude and willingness to work with all team members and leaders while maintaining a discretion concerning confidential or sensitive information.

Functional Expertise: Possesses an excellent level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Extremely detail-oriented and organized.

Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain.

Interpersonal Savvy: Relates well to all kinds of people at all levels, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Manage Complexity: Gathers and analyzes diverse sources of data; separates what is relevant from what is not; determines root causes; defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction.

Plan and Organize: Determines tasks, resources and schedules; leverages resources, and prioritizes work in order to establish best course of action and ensure that work is completed efficiently.

Resilient: Maintains composure under pressure; handles difficult situations effectively, maintains a positive attitude despite adversity; uses adversity as a learning opportunity.

ADDITIONAL REQUIREMENTS

Job Knowledge

• Extensive knowledge of Anti-Money laundering regulations, NCUA Rules and Regulations, and Consumer Compliance regulations including but not limited to Reg B, Reg Z, Reg X, Reg CC, Reg E.
• Intermediate knowledge with Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams, and Outlook)
• Ability to learn proprietary computer software such as Keystone, OnBase, Concur, and Cisco Agent Desktop
• Well-developed research skills, excellent analytical and critical thinking skills and the ability to identify, review and communicate appropriate recommendations
• Ability to independently manage the details of multiple programs and projects, to track activities and meet deadlines.
• Knowledge of Credit Union policies, procedures, and operations as well as the various programs and services offered.

Interpersonal Skills

• Intermediate written and verbal communication skills required to facilitate sharing of information with members, staff and external contacts
• Strong attention to detail and the ability to maintain confidential information appropriately and exercise discretion, sensitivity and tact at all times.
• Ability to create an atmosphere which promotes TTCU's Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic, and professional demeanor while providing extraordinary service to members and fostering teamwork among employees.

Working Conditions

Routinely perform work indoors in climate-controlled shared work area with a minimal level of noise. Must be able to perform job functions either independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform intermediate mathematical calculation with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Physical Demands

Capable of regular, reliable and timely attendance;

Must be able to routinely perform work on computer for an average of 6-8 hours per day; Must be able to operate office equipment including telephone, copier, facsimile, and calculator; Perform primarily sedentary work with limited physical exertion and lifting of up to 10 lbs;

Must be able to work extended hours whenever required or requested by management;

Must be capable of climbing / descending stairs in an emergency situation;