PSR - Patient Services Representative - Neurology

General Description:

Under immediate supervision, registers, classifies, admits, and schedules appointments for patients.

Essential Responsibilities:

Responsibilities listed in this section are core to the position.Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients.
• Serves as hospital systems intake.
• Schedules appointments following appropriate procedures and guidelines.
• Directs the flow of patients and visitors through the use of the hospital information system.
• Gives information of a general nature regarding access to the hospital, general operating procedures, etc., to patients and visitors.
• Directs patients and visitors to appropriate sources for other inquiries.
• Reviews registrations, admissions, and appointments for accuracy.
• Receives physician's orders to admit, register or schedule a patient.
• Collects money and issue receipts for hospital services rendered.
• Maintains various reports and logs as appropriate.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: None required.

Experience: None required. 1 or more years of general office experience preferred.

OR equivalent combination of education and experience.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills and Abilities:

• Knowledge of spelling, punctuation and grammar and of basic mathematics.
• Skill in establishing and maintaining effective working relationships with others.
• Skill in following verbal and written instructions.
• Typing/keyboarding skills sufficient to meet the requirements of the position.
• Excellent computer skills.