Adobe Experience Manager (AEM) Product Owner

Reingold distinguishes itself from other consulting firms by two things: our serious thirst for impact and our not-so-serious culture. Yes, we are expert technologists, marketers, and designers, joined in a focused pursuit of the best strategies for our clients. But we are also regular people who care about the human side of showing up for work each day. In other words, jokes and jeans both make daily appearances here, and we wouldn't have it any other way.

Reingold's mission is to help other mission-driven organizations, whether in the government, nonprofit, or business sector. Our approach requires leveraging the latest communications and digital media techniques to help our clients meet their audiences where they are - often on that little place called the internet. That's where you come in.

We are seeking an experienced AEM Product Owner to lead the vision, strategy, and delivery of our Adobe Experience Manager (AEM) platform for our client. The person in this role is responsible for developing and owning a product roadmap that aligns with organizational goals, addressing user needs, and driving continuous growth and optimization. The AEM Product Owner will collaborate across teams to ensure efficient processes, measurable success, and adherence to product goals, enabling the delivery of exceptional digital experiences.

PLEASE NOTE: This role requires extensive experience with and knowledge of the Adobe Experience Manager (AEM) Content Management System

This role may be fully remote; the preferred location is Phoenix, AZ to accommodate occasional in-office collaboration.

This is a 12-month term position. There is a possibility of extension based on the availability of funding.

Here's the role:

Essential Functions:

• Develop and maintain a strategic product roadmap and evaluate initiatives to ensure alignment with client objectives and priorities.

• Collaborate with stakeholders and cross-functional teams to prioritize and deliver platform enhancements.

• Facilitate agile workflows by leading stand-ups, sprint planning, and retrospectives to ensure alignment across teams.

• Offer regular training, support, and best practices to empower content authors to maximize the AEM platform's capabilities.

• Troubleshoot issues related to content creation and publishing, ensuring a seamless user experience.

• Act as the primary point of contact for addressing AEM-related technical challenges.

• Educate team members on agile principles and ensure adherence to agile workflows.

• Provide support during project milestones, including sprint demos and stakeholder reviews, to maintain transparency and accountability.

• Ensure webpages meet accessibility standards

• Regularly review platform performance metrics, gather user feedback, and propose enhancements to improve efficiency and functionality.

• Stay informed about emerging technologies and AEM updates to recommend innovative solutions for platform optimization.

• Establish success criteria for AEM projects and initiatives, tracking progress against key performance indicators (KPIs).

• Prepare reports detailing accomplishments, areas for improvement, and opportunities for growth.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

This role is a good fit for someone with these qualifications, experience and skills:

Required Qualifications:

• Bachelor's degree in computer science, business, or a related field or equivalent experience

• Minimum of 5 years of experience in product ownership, product management, or a similar role, specifically within CMS platforms like AEM.

• Strong knowledge of SAFe (Scaled Agile Framework) principles, including backlog prioritization, sprint planning, and stakeholder engagement.

• Familiarity with web accessibility standards (e.g., WCAG) and best practices for inclusive design.

• Proven ability to define and execute product roadmaps aligned with organizational goals.

• Exceptional communication skills, with the ability to translate technical requirements into actionable plans.

Preferred Qualifications

• Certification in SAFe practices (e.g., SAFe Product Owner/Product Manager or equivalent).

• Hands-on experience managing AEM implementations, migrations, or customizations.

• Experience working in an agency environment, handling client-facing projects with tight deadlines and evolving requirements.

• Proficiency with data-driven decision-making, including using analytics tools to measure success and inform optimizations.

• Experience collaborating with diverse cross-functional teams, including designers, developers, and stakeholders, in a municipal or government context.

• Demonstrated success in leading large-scale digital transformation projects.

• Strong problem-solving skills, with the ability to anticipate challenges and proactively propose solutions.

Supervisory Responsibilities:

• This position will not have direct reports but may be expected to mentor junior teammates and to lead by example and influence.

Work environment and physical requirements:

• Prolonged periods sitting at a desk and working on a computer.

At Reingold, no one works in a box. We nurture and leverage individual talents and encourage our team members to continually grow. We offer creative freedom, a collaborative (and fun) environment, and an infinite variety of challenging assignments.

Reingold offers competitive salaries, a comprehensive benefits package, a hybrid and collaborative work environment, a fun (and sometimes zany) workplace culture, and growth opportunities in a variety of specialty areas. That means when we find good people (and they find us), they stick around for the long term.

Reingold is dedicated to fostering an inclusive environment and to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email [emailprotected] or contact a member of the People & Experience team at 202-333-0400.

Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email [emailprotected]. Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold.

Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa.

Reingold is an equal opportunity, affirmative action employer. Women, minorities, veterans, and people with disabilities are encouraged to apply.