QA Supervisor

As a QA Supervisor you will support the Quality Assurance Department by supervising Lab Services. Provide a safe working environment for QA lab personnel. Train and monitor all lab technicians. Establish documentation standard and calibration of critical laboratory equipment. Coordinate training, calibration of technicians and corporate comparative testing. Support as the main point of contact for QA customer visits, audits, regulatory visits and new product trials. Ensure timely turnaround of all lab testing. Ensure proper documentation of lab data and accuracy of analysis. Provide support and backup for other QA positions as needed.

• Supervises the day-to-day lab activities which includes calibration of laboratory equipment, technician supervision, management of lab inventory and standardization of reagents. Maintain lab budget and stay within limits. Support right first time by providing key data to production supervision. Review lab data daily and ensure out specification results are addressed according procedure. Place any non-conforming product on hold. Establish work schedules/assignments for technicians. Manage 3rd party lab testing process.
• Serve as subject matter expert in all analytical laboratory, microbiological, sensory and physical analysis.
• Ensure Corporate Testing Program is followed.
• Provide audit support for critical customers as needed. Provide oversight of any samples being shared with R&D or Customers. Additionally, review testing data for any samples shared.
• Ensure certificates of analysis are produced timely and accurate for external sharing.
• Receive, route, investigate, and process all PD/QA Complaints. Work with cross functional partners to identify and address recurring trends to improve complaint rate.
• Be knowledgeable in the Redzone platform to ensure compliance datasheets are properly documented, signed off, and locked. Work cross functionally with production supervisors to address and deviations (failed/missed datasheets). Assign Redzone actions as needed.
• Serve as subject matter expert in all analytical laboratory equipment and devices. Ensure equipment is in good working order and calibrated per manufacture requirements. Ensure equipment verifications are documented as needed.
• Maintains laboratory records, and ensure all lab data is recorded digitally or via paper records as required.
• Responsible for assuring compliance with all Food Safety policies, procedures and regulatory criterion including the current SQF code, Good Manufacturing Practices, and the Food Safety Modernization Act (FSMA) and associated Preventive Controls.

• Bachelors degree in Food Science, Microbiology, Chemistry or related scientific discipline or equivalent experience.
• 3to5+years experience; prior supervisory is experience preferred.
• HACCP/FSMA or SQF Certification preferred.

• Must have the ability to read, write and communicate effectively in English.
• Ability to utilize time in an efficient manner and be able to work with minimal supervision.
• Must possess a basic understanding of chemical analysis and testing.
• Basic understanding of Microsoft Word and Excel computer-based programs.
• Understanding of rudimentary Algebraic equations and basic mathematical statistics.
• Proven ability to work under pressure (in a extremely fast pace environment), meet aggressive deadlines and make effective decisions.
• Supervision skills or have taken courses in supervision.