Media Shipping Tech

Mood Media
life insurance, paid time off, long term disability, 401(k)
United States, South Carolina, Fort Mill
Jan 10, 2025
Mood, a private equity-backed company, is the world's leading in-store media solutions company dedicated to elevating the Customer Experience. The Company creates greater emotional connections between brands and consumers through the right combination of sight, sound, scent, social and systems solutions. Mood reaches more than 150 million consumers each day through more than 500,000 subscriber locations in 100+ countries around the globe. Mood's clients include businesses of all sizes and market sectors, from the world's most recognized retailers and hotels to quick-service restaurants, local banks and thousands of small businesses. For more information, visit:www.moodmedia.com Great Entry Level Opportunity! General Summary: Based in our Fort Mill, SC facility, the Media Shipping Technician is primarily responsible for all day to day processes required to ship materials created in-house for Mood clients' on-site devices This includes daily, monthly and seasonal packing, shipping, and confirming of all work orders; as well as consistent internal communication with members of other departments engaged in media creation, fulfillment and client services. Secondary responsibilities include per-need assistance clean-up projects as assigned. This position requires a high level of organization and keen attention to detail and the ability to stay on task and focused for extended periods of time. The individual needs to be able to adapt to and manage through uneven peaks and valleys in workload and priorities. Work is performed in an air controlled open office environment. ESSENTIAL DUTIES AND RESPONSIBLITIES Communicating and collaborating with team members to insure all members of the team are aware of the daily productivity requirements. Using an online database, regularly pull prepared reports and conduct information searches to determine Music and Voice open order requirements. Communicating verbally, face-to-face and/or by phone, e-mail or other electronic communication with other departments to develop, document and enhance new processes. Collaborating with others on the team and in other departments to fulfill client deadlines, meet rush assignments and accommodate last minute requests. Confirming that all daily work orders have been printed, are fulfilled and are entered into the data systems for billing and client history updates. Assisting with miscellaneous database scrubbing and updating within Mood's propriety data systems in collaboration with and for other departments. Performing quality control checks verifying disk labeling with database information Processing shipments utilizing 3rd party shipping software such as UPS. As a member of the team, consistently maintaining a clean, safe and orderly workspace. QUALIFICATIONS: Basic computer keyboard skills and ability to stay focused on point in a busy, open office environment. BENEFITS INCLUDE Medical, dental , life insurance Short and long term disability 401(k) plan Generous paid time off Mood Media is an Equal Opportunity Employer M/F/Disability/Veteran Visit us online at www.moodmedia.com