Service Technician and Employee Owner
 Western Building Products | |
paid time off, paid holidays, company vehicle
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 United States, Wisconsin, Milwaukee | |
| 7007 North 115th Street (Show on map) | |
 Feb 04, 2025 | |
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Description Job Title: Field Service Technician Job Type: Full-time Summary: We are seeking a skilled Field Service Technician to join our team. The ideal candidate will be responsible for providing after-install technical support to our customer. The successful candidate will be able to work independently and as part of a team, and will have excellent communication and problem-solving skills. Responsibilities: - Provide on-site technical care to customers by making adjustments and/or repairs, replacing parts and pieces, and taking measurements for door and/or window units - Troubleshoot and diagnose issues - Requisition parts from inventory or from supplier as needed to complete work - Communicate professionally with Sales Managers and customers - Maintain accurate records of work performed, through written documentation and imaging - Schedule and travel to appointments within territory - Drive company vehicle; maintain vehicle and contents - Follow safety procedures and guidelines We make a difference. ~ Civility, Community, Security, Commitment, Opportunity ~ Western is 100% Employee Owned. Benefits of ownership: * Wealth accumulation. Your retirement funded entirely by company contribution, ranging from 10-25% of W2 earnings. * Share of profits on a monthly basis through our bonus/incentive earning plan. * Comprehensive and affordable health care for you and your family (medical, dental, vision). * 8 paid holidays per calendar year. * Paid Time Off (PTO) earned from first day. * Life, Short-term, and Long-term disability coverage at no cost. * Employee Assistance Program (EAP). * Training, Growth and Development opportunities. * Opportunity to be an Owner! Requirements - High school diploma or equivalent - Technical degree or certification preferred - 2+ years of experience in a similar role - Strong technical skills and knowledge of millwork - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Valid driver's license - Ability to lift and carry heavy and/or awkward materials We are an equal opportunity employer and welcome applicants from all backgrounds. If you are a skilled Field Service Technician looking for a challenging and rewarding opportunity, we encourage you to apply. | |