Case Manager

Description

Job title

Case Manager /Intensive Case Manager

Reports to

Program Director

Position Summary

The case manager will determine resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

Team-Based Planning

• Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
• Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.
• Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.

Direct Client Care

• Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals.

Administrative Functions

• Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities.
• Other duties as assigned

Essential Duties Addendum

FASST Connections (titled Intensive Case Managers per funder). Staff are required to ensure 24-hour access to Intensive Case Management services.

• Assess and respond to needs and service eligibility of individuals in service/potential individuals in service, both in-office (approximately 60% of the time) and in the community (approximately 40% of the time) and with creative flexibility.
• Provide prompt screening and referral to appropriate treatment and supports.
• Assist with other resource/benefit acquisition and coordination as appropriate (Medicaid, Social Security, housing, social services, transportation, employment, medication assistance, etc) and develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
• Provide information and referrals for behavioral health and other human services, including other agencies, RHD programs, and other county agencies/departments. Collaborate with and report to these human services as necessary.

What You'll Love About RHD:

* Investment in Growth: We offer programs and workshops to our staff that support furthering education and the development of leadership skills.

* Dedication to Wellness: We value and prioritize our employees' mental, physical and emotional health by providing free online fitness classes, nutrition services, counseling sessions and webinars on health-related topics.

* Commitment to Values: We are committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all of our partners and those we serve.

* Comprehensive health coverage including medical, eye and dental for qualifying staff

* FREE $10,000 Life Insurance

* Work/Life Balance with generous paid time off & holiday pay, and a $1,000 sign on bonus for new full time employees paid in two equal installments 3 and 6 months after joining our team

* Retirement 403b Plan

* Supplemental Benefits available

* Employee Discounts such as: BJs Discount Membership offer, Sam's Club, Cell Phone Carrier

Discounts, Varying Entertainment Discounts and MET Home and Auto Discounts

RHD Boston provides residential, day, and individual supports to men and women with developmental disabilities in the Greater Boston area as part of a larger national non-profit based in Philadelphia, Pennsylvania.

Requirements

Qualifications

• Bachelor's Degree in Human Services or related field preferred.
• Intermediate computer skills
• One year Case Management experience preferred
• Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services required.
• Valid driver's license and access to a reliable vehicle.

Working conditions

Additional Special Working Conditions:

• Working out in community within the service delivery area of the program. Required to drive program participants to appointments.

Physical requirements

Lifting Requirements

• Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.

Reporting Relationships

• Direct Supervisor: Unit Director

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.