Senior Technician, FleetConnect

World Kinect Corporation
United States, New York, Parish
Jan 11, 2025
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. The Senior Service Technicianis essential to World Fuel Services (WFS) in order to deploy the FleetConnect system for fleet fueling customers. As more customers come on line this will become an even larger business component of WFS services as we integrate into Land and Marine, leading to more fuel contracts.As the exclusive national distributor for airport operations, and now global distributor for Land and Marine as well, we will be responsible for sales and service of this product. Minimum of 10 years of petroleum equipment technician experience required Major Responsibilities: Role requires working independently with minimal oversite, requires making decisions pertaining to onsite installation of FleetConnect/FlightConnect systems Position covers national customer base with International implications Solves complex technical issues and high level of face to face engagement with customer stakeholders on site at customer locations Implement software upgrades at trucks and pedestals Provide onsite training for customer Troubleshoot problems as they arise Develop and maintain relationships with each customer site Provide 24/7/365 support, in partnership with the Sr Service Technician Other Responsibilities: Research new installations for meter register compatibility Coordinate gathering of equipment data for programming Monitor FRID Tag selection and programming Manage transfer of data (memory stick and cellular) to initiate systems Assist in developing effective back office spreadsheets Survey and monitor customer satisfaction Repair Returned parts Provide quality control and testing of equipment Education - High School education or Technical School - Service Tech 4 year college degree preferred but not required Language - English for both but Spanish would be helpful for both as well Certifications - OSHA safety certification highly desired Work Experience - Ten years required Pay - $80k - $110k, plus bonus and benefits World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.