Director of Physical Infrastructure

TTCU Federal Credit Union is seeking a highly skilled and dynamic Director of Physical Infrastructure to oversee and manage our company's day-to-day physical operations. This leadership role is crucial in ensuring operational excellence, strategic planning, and seamless coordination across multiple teams and facilities. The ideal candidate will bring a blend of strategic thinking, hands-on management experience, and a deep understanding of logistics, facilities management, and operational systems. The DPI will be the credit union champion regarding ongoing safety and OSHA requirements and regulations, ensuring proper workplace safety at all credit union facilities.

Supervises: Facilities Management Assistant, Facilities Maintenance Manager, and Facilities Management Supervisor

Essential Job Functions and Responsibilities

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  Lead the physical operations team to deliver high-quality, efficient services across all facilities.

  
  
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  Develop and implement strategies for improving operational performance, efficiency, and safety.

  
  
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  Manage supply chain, warehousing, and distribution operations to optimize workflows.

  
  
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  Oversee equipment, technology, and physical resources, ensuring they are effectively maintained and utilized.

  
  
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  Ensure compliance with safety standards, local regulations, and company policies.

  
  
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  Collaborate cross-functionally with other departments (e.g., IT, People Operations, Finance) to ensure smooth, integrated operations.

  
  
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  Manage budgeting, forecasting, and resource allocation for operational activities.

  
  
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  Drive continuous improvement initiatives and lead problem-solving efforts.

  
  

Minimum Qualifications Educational Requirements

• Bachelor's degree in business administration, Operations Management, or a related field (Master's preferred).
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  Proven experience in operational management, facilities management, or logistics (5+ years preferred).

  
  
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  Strong leadership skills with the ability to lead, mentor, and inspire cross-functional teams (3-5 years).

  
  
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  Expertise in process optimization, supply chain management, and project management (3-5 years).

  
  
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  Excellent communication, organizational, and problem-solving skills.

  
  
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  Ability to adapt to a fast-paced and ever-evolving environment.

  
  

Experience

• Ability to interpret contracts, construction documents, schematic diagrams, plans and drawings.
• Good knowledge of building systems and controls including electrical, mechanical, structural, plumbing, building envelope, as well as landscaping and grounds
• Knowledge of construction and project management along with excellent organizational skills with attention to detail and accuracy.
• Good knowledge with Microsoft Office (Word, Excel, PowerPoint, Service Desk, and Outlook - Bluebeam, Smartsheets, Procore, and AIA a plus)
  
  

Certificates/Licenses
Must have and maintain a valid driver's license.
Must have a clean driving record; an annual MVR will be pulled to ensure compliance.

Why TTCU Federal Credit Union?
Join TTCU and be part of a growing team committed to ensuring the financial well-being of our members. We offer a competitive salary, benefits package, and a collaborative environment where your contributions make a difference. If you're passionate about compliance and making an impact, we'd love to hear from you!