Health Information Technician

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

1.0 FTE/40 hours per week

Under the general supervision and guidance of the Health Information and Privacy Manager, the Health Information Technician is responsible for preparing and scanning documents into the electronic medical record (EMR) system. This position is responsible for managing the interface error logs for incoming medical record documentation. The position will also include assisting customers with release of information requests, sorting/distribution of routers, U.S. mail, interdepartmental mail, and pulling requested medical records from the centralized file room.

1. High school graduate or equivalent is required.
2. A minimum of six (6) months experience in a healthcare setting is required. Experience in a medical clinic is preferred but not required.
3. Experience working with healthcare documents or other confidential records is required.
4. Basic knowledge of or ability to learn and apply medical terminology is required.
5. Ability to maintain patient and organizational confidentiality.
6. Epic experience is preferred but other experience working with electronic medical records systems is acceptable.
7. Ability to use a PC, scanner, fax machine, and telephone
8. Knowledge of various computer programs such as MS Office, is required.
9. Good organizational skills are required.
10. .
11. Ability to participate in the training of other staff is required.
12. Accuracy and attention to detail skills is required.
13. Ability to identify forms, standard and nonstandard, and their appropriateness for inclusion in the EMR is required.
14. Excellent customer service skills are required.
15. Ability to recognize, identify and report problems is required.
16. Ability to be flexible and be a team player is required.
17. Ability to work independently, with minimal supervision, under pressure, and with time restraints is required.
18. Ability to cope with rapidly changing demands for records (fast-paced work environment) is required.
19. Ability to provide transportation for oneself is required.
20. Ability to work while standing or walking for extended periods of time is required.
21. Ability to climb, stoop, kneel, crouch and/or handle materials is required.
22. Ability to bend, reach, lift, pull and/or carry up to 10 lbs. is required.

The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands our Mission, Vision, and Common Values (stated below) and is committed to promote these values in behavior and attitude.

Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being.

Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

Our Values

• We are a not-for-profit Cooperative
• We are member-centered
• We are equitable and inclusive
• We are quality-driven
• We are innovative
• We are community involved

We believe:

Healthcare is a human right.

In treating all people with dignity and respect.

There is strength in diversity.

Equity celebrates our humanity.

We are better together.

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Administration - 1265 John Q. Hammons Drive, 1265 John Q. Hammons Dr. , Madison, Wisconsin, United States of America