Sr. Facilities Coordinator
 JLL | |
 United States, Washington, Vancouver | |
 Nov 26, 2024 | |
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Key Responsibilities:
Facilities Operations and Support: - Coordinate day-to-day facilities management operations to ensure seamless service delivery. - Manage work orders, including generation, assignment, follow-up, verification, and closure within the Corrigo system. - Schedule and oversee maintenance activities to minimize disruptions to client operations. - Support vendor management by providing clear direction and ensuring quality execution of tasks. Client and Team Engagement: - Build and maintain positive relationships with clients, vendors, and internal teams. - Act as a liaison between the client and service providers to ensure timely and effective communication. - Support tactical planning and execution of team objectives. - Deliver high-quality customer service, meeting or exceeding client expectations. Event and Logistics Coordination: - Organize and coordinate onsite events, including setup and operational support. - Maintain conference rooms, ensuring cleanliness, supply availability, and proper equipment functionality. - Provide shipping and receiving support, including managing deliveries and coordinating courier services. Administrative and Financial Support: - Assist with budget preparation, tracking, and reporting. - Research and resolve discrepancies in financial and procurement processes. - Support parts procurement and inventory management for maintenance and operational needs. - Manage office supply ordering and tracking. Qualifications: Experience: - 2+ years of experience with Corrigo or similar Computerized Maintenance Management System. - Experience with shipping and receiving systems (e.g., Beartracks, FedEx, DHL, UPS). - 1-3 years in customer service, or operations roles. Education: - High School Diploma or GED required; associate or bachelor's degree preferred. Skills and Competencies: - Strong communication skills, both written and verbal. - Exceptional organizational and multitasking abilities. - Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel) and video conferencing tools. - Ability to maintain professionalism under pressure and prioritize tasks effectively. - Strong client-service orientation with a proactive and solution-driven mindset. - Mechanical aptitude is a positive attribute. Physical Requirements: - Ability to lift up to 50 lbs and assist with furniture or equipment movement. - Capacity to work in a fast-paced environment and adapt to changing priorities. Personal Attributes: - A team player with a friendly, can-do attitude. - Detail-oriented, self-motivated, and flexible. - High ethical standards and a commitment to professional growth. Key Success Indicators: - Demonstrated ability to manage multiple tasks and deliver results within deadlines. - Positive client feedback on service quality and professionalism. - Effective coordination of work orders, vendor interactions, and event support. | |